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“Best stay in Blackpool” 5 of 5 bubbles
Review of Hilton Blackpool Hotel

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Hilton Blackpool Hotel
Ranked #35 of 72 Hotels in Blackpool
GreenLeadersSilver level
Shipley, United Kingdom
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Best stay in Blackpool”
5 of 5 bubbles Reviewed 20 August 2014

We visit Blackpool every year and this was the best hotel by far that we have stayed at. The food at breakfast was of very good quality and the Spa is a must to visit. The staff are very friendly and welcoming. the only drawback is that you sometimes have to wait a long time for the lifs.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 206trish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 22 August 2014
It was pleasing to hear you enjoyed your annual family break, and particuarly enjoyed the food and the Leisure centre. Thank you for your kind comments to the staff that I shall certainly convey to them. Nick Taylor General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,728 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (776)
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English first
Wirral, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 August 2014 via mobile

My wife and I have just spent five days at the Hilton Blackpool.
We have stayed several times previous to this visit and yet again we both enjoyed our stay.
The room was very clean and comfy. Breakfast was excellent and Dinner first class. The staff are always very polite and very helpful.
Although it is situated about a 15 to 20 minute walk from the town there is a tram stop 2 minutes from the hotel. Although it may not be the cheapest hotel to stay at in Blackpool the prices are very reasonable and in my opinion excellent value for money. If you want to relax then this is the place to stay.

Stayed August 2014, travelled as a couple
Helpful?
3 Thank GMW1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 22 August 2014
Thank you for your kind comments, it was nice to hear your stay was superb and you had chance to relax, and enjoyed your breakfast and dinner experience. I will pass your kind comments onto the staff it is great to hear they are always polite and helpful. Nick Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
1 review
2 of 5 bubbles Reviewed 18 August 2014

Very poor catering for a vegetarian family - one choice, and that was not very tasty, even salade bar had many salads with meat in. Children's buffet unimaginative, and the only choice for veggy children was a dry tomato and cheese pizza. An over eager waiter, pacing around watching us to leave a plate so it could be immediately collected - made us all feel uncomfortable. Children's entertainment in height of summer holidays was cancelled - with no back up plan. Disappointing!

  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Vickied D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Blackpool hotels

Leeds, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 17 August 2014

run down furniture, had an cold and unwelcoming feeling. the wardrobe was falling apart and the curtains were not movable. The location from the pleasure beach was quite far away. There was an additional parking charge which i was told was included. the only enjoyable aspect of the hotel was the quality of the breakfast

  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Naseem U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 18 August 2014
I was pleased to hear you enjoyed the breakfast however I was concerned to hear overall you did not enjoy your stay. We are hoping to restart our bedroom and bathroom refurbishment programme in the near future in order that we may bring all of our rooms up to the same standard. I am sorry we did not have a recently refurbished room to allocate to you as we were running at full occupancy levels. Thank you for your feedback this is important to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perth wa
Level Contributor
79 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 17 August 2014

couldn't ask for better views from a room, straight out onto blackpool's north beach. nice well equipped room, friendly staff and good food. unfortunately there was a wedding on that night and there is little if any soundproofing between the ballroom and the lower floors, at times we thought we were at the reception, actually the band wasn't all that good. we also discovered that the smokers from the ballroom go outside on the beach side verandah to smoke, if you have your window open on the second or third floor at that end the smell isn't great, nor is the noise as the smoking wedding guests drank more. pity it really spoilt what was otherwise a nice stay

Room Tip: if it's a weekend watch out for weddings and get as high a floor as possible, road noise is also...
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chnnang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 18 August 2014
I was pleased to hear you enjoyed the location and the wonderful sea view. I apologise if noise from a wedding reception disturbed you and the smell of smoke travelled to your room from the outside area. The hotel is completely non-smoking with a designated outside smoking area. Thank you for your feedback I have taken on board your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 16 August 2014

Paid £1050 for 3 night stay they first messed our rooms up they said we booked for 2 rooms 2 adults 4 children we didn't then they said they couldn't change as I had already paid and hotel was full rubbish then the rooms terrible I'm going to post a video the windows in the room don't seal there's a gale blowing through them lifting the sealing tiles and making a loud whistling noise also the wardrobe doors cheap banging as it's that bad I've stayed at load of hiltons all over the world and this is a dump

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Fizzbom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 18 August 2014
I was concerned to hear you did not enjoy your stay. There are many different room types to book and different rates available. The duty manager would have been able to confirm the room booking details that were booked for you. I apologise the noise from the wind on the windows disturbed you during high winds and inclement weather conditions particulary on the sea front. I have taken on board your comments and feedback, this is most important to us.
Nick Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burton upon Trent, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

Professional, polite, friendly staff. The best breakfast in Blackpool - spotless, comfortable room. Bar area is comfortable & well worth visiting. Yes, parking costs £5 per night but the car park is huge & I'd sooner have guaranteed parking (at a price) than stay elsewhere and 'chance' on being able to park there.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Gareth and Jo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 18 August 2014
It was pleasing to hear you had another great stay, and particularly enjoyed the breakfast and the staff provided a great service for you. Thank you for your comments and feedback I will certainly pass onto the staff. Nick Taylor General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Blackpool Hotel

Property: Hilton Blackpool Hotel
Address: North Promenade Sea Front, Blackpool FY1 2JQ, England
Phone Number:
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Blackpool
#5 Luxury Hotel in Blackpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Blackpool Hotel 4*
Number of rooms: 274
Official Description (provided by the hotel):
Enjoy all the fun of the seaside at the Hilton Blackpool hotel. Located on Blackpool’s famous Promenade, take in delightful sea views and enjoy easy access to many popular attractions. This central Blackpool hotel near Blackpool Tower offers excellent transport links and ample onsite parking for private cars. Choose from a range of spacious guest rooms, family rooms and suites at the Hilton Blackpool hotel. Surf the web with high-speed internet access, watch an on-demand movie on the LCD TV or simply relax. Upgrade to a suite for extra space and guaranteed sea views. With 11 flexible meeting rooms, business is easy at the Hilton Blackpool. Host an important meeting or lavish reception for up to 800 guests in this adaptable venue and stay in touch with wireless internet access, which is complimentary in all public areas.Enjoy complimentary access to the LivingWell Health Club during your stay at the Hilton Blackpool. Swim in the heated pool, work out in the 24-hour fitness center or de-stress in the relaxing sauna. The hotel’s beauty suite offers a range of luxurious treatments including facials and massages for a spot of pampering. Indulge in a delicious meal from the carvery in the Promenade Restaurant then enjoy evening entertainment most weekends and a relaxing drink in the Lounge Bar. ... more   less 
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Also Known As:
Blackpool Hilton Hotel
Hilton Blackpool

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