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“Not the usual hilton standard! ”

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Hilton Blackpool Hotel
Ranked #35 of 69 Hotels in Blackpool
GreenLeadersSilver level
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not the usual hilton standard! ”
Reviewed 25 August 2014 via mobile

Having stayed in a few hilton hotels I would class this one as the worst! While the restaurant/bar/reception area is well up to the usual standard I'm afraid that stops when you enter your room!! Very tired & grubby, our bedlinen was all torn, few hairs on bed, no fridge, wallpaper hanging off walls, bathroom was clean but just ok, very noisy hotel due to guests slamming doors at all hours would be great if they put some signage up asking guests to respect others after hours especially as we had our 3year old son with us! Bar lounge had bit entertainment on which was good as we didn't want trail around blackpool at night with our little boy. I did fill in the feedback leaflet in our room with my complaints which I then handed to the receptionist on departure fully expecting a response as my email & mobile number was filled in but have heard nothing so what's the point in asking guests opinion!!

Stayed July 2014
Helpful?
1 Thank Gillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (816)
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English first
Burnley, United Kingdom
Level 5 Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 August 2014

Stayed at hotel for short trip away. Had used my Hilton honours points to stay and the room that I had was very good with all facilities working and in order Excellent television and bathroom facilities. The water was hot when required considering the size of this hotel this was a big plus. Only booked room as I did not use restaurant for breakfast and unable to say how the facilities are.

  • Stayed August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Vics53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 25 August 2014
It is pleasing to hear you enjoyed your overnight stay and the hotel services and facilities we have to offer. Thank you for your feedback, we look forward to welcoming you back on a future occasion. Nick Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basingstoke, United Kingdom
Level 4 Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 August 2014

Really nice and very well organised for our stay.
Ample parking at £5.00 extra and very safe for the car.
Room was ready on time and nice greeting from staff.
Very nice helpful staff in the bar.
Nice ample breakfast.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank johnmover077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2014 via mobile

Poor hotel.Room rate was too much,for what was a box room,in need of renovation.Windows were dirty,blocking a good view up the strip,to see the tower.Charging guests to park their car.Overall experience at hotel,was poor.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Hugh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 5 Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 22 August 2014

we stayed for 2 nights in this lovely hotel,the room was lovely with a fantastic view along the coast the room was very well equipped and the bed so comfortable,The bathroom had a bath with shower above and the shower cream and shampoo were of top quality. The breakfast was fantastic fresh fruit yogurts pastries cheese and ham and of course the full english if you wanted it, we used the hotel pool steam room and sauna it was a very relaxing after a day at the pleasure beach

Room Tip: all the rooms have a sea view
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 705lilbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 August 2014

We stayed here with the family for 2 nights. Initially we were allocated a family room with a king size bed and 2 sofa beds which made the room very cramped, we went to reception and were kindly changed to two twin rooms without any fuss.

Rooms werre decent enough
Staff were lovely, very helpful and informative
Breakfast was varied with lots of options and fresh (£11 per adult and children eat free)

The hotel is 10minutes from the tower which is quite a nice walk at the end of the evening. The beaches stretches way past the hotel and is a quiter area which is nice for relaxation. If travelling here again I would hope to stay here as a first choice.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Kelaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 August 2014 via mobile

I've stayed a few times, my last trip was August 2012. The rooms were clean, spacious and cosy. The beds were comfortable, a nice choice of TV channels available.
The breakfast was tasty.
The staff were friendly.
The only "annoying" thing was being abit out of the centre of Blackpool.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DweenaLouisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_HiltonBlackpool, General Manager at Hilton Blackpool Hotel, responded to this review, 22 August 2014
It was nice to hear you enjoyed the breakfast during your stay and found the beds comfortable and the room spacious. Thank for your kind comments to the staff that I shall certainly pass onto them. Nick Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Blackpool Hotel

Property: Hilton Blackpool Hotel
Address: North Promenade Sea Front, Blackpool FY1 2JQ, England
Phone Number:
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Blackpool
#5 Luxury Hotel in Blackpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Blackpool Hotel 4*
Number of rooms: 274
Official Description (provided by the hotel):
Enjoy all the fun of the seaside at the Hilton Blackpool hotel. Located on Blackpool’s famous Promenade, take in delightful sea views and enjoy easy access to many popular attractions. This central Blackpool hotel near Blackpool Tower offers excellent transport links and ample onsite parking for private cars. Choose from a range of spacious guest rooms, family rooms and suites at the Hilton Blackpool hotel. Surf the web with high-speed internet access, watch an on-demand movie on the LCD TV or simply relax. Upgrade to a suite for extra space and guaranteed sea views. With 11 flexible meeting rooms, business is easy at the Hilton Blackpool. Host an important meeting or lavish reception for up to 800 guests in this adaptable venue and stay in touch with wireless internet access, which is complimentary in all public areas.Enjoy complimentary access to the LivingWell Health Club during your stay at the Hilton Blackpool. Swim in the heated pool, work out in the 24-hour fitness center or de-stress in the relaxing sauna. The hotel’s beauty suite offers a range of luxurious treatments including facials and massages for a spot of pampering. Indulge in a delicious meal from the carvery in the Promenade Restaurant then enjoy evening entertainment most weekends and a relaxing drink in the Lounge Bar. ... more   less 
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Also Known As:
Blackpool Hilton Hotel
Hilton Blackpool

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