We stayed at this hotel on the 26th October 2013. I would like to start of by saying, the greeting when we arrive at Jesmond hotel was nice but when we received our keys to our rooms, it went down hill from there. There was 16 of us in my party for my 30th Birthday Party. We expected a nice, clean hotel but that's not what we got! The rooms was dirty, smelly, the sheets and covers for the beds was disgusting. We paid extra for two rooms with on suites which our light didn't work, so we couldn't close the door and the other stunk of the drains, which had no kettle in it. Another rooms were that small, you could hardly walk around the beds. Sunday morning when we went down for breakfast, one of our group found a hair in breakfast, so this then put us all of from eating. After we arrived home, we rang the hotel to complain about how unhappy we all were with the hotel, the manager was extremely rude and wasn't interested in what we had to say. So my advise to any one, would be don't stay at this hotel.
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