We visited The Imperial in March for Sunday lunch in the Palm Court Restaurant . We were very impressed by the staff who were all very attentive and pleasant. We were celebrating a couple of family birthdays and couldn't have asked for better service. It made our day very enjoyable.
We called ahead to alert the staff that one of our party has Coeliac Disease and were very grateful that the lady taking the booking (Alison) took the time to call us back to assure us that this could be catered for by your chefs. This was confirmed by her colleague Hayley, who greeted us warmly on arrival and explained the variety of menu choices available, providing a delicious gluten free roll and gravy, which were much appreciated.
The meal was lovely, the waiting staff were very pleasant and the setting was beautiful. We all enjoyed ourselves and really appreciated the care and attention that we were shown.
It is often the case that, even with prior notice, venues don't cater too well for the gluten free diet. This was not the case at the Imperial and we would have no hesitation in returning and recommending the restaurant to our friends and fellow coeliacs!
Will be back soon...only sorry we don't live further away, then we could justify a stay over!More
- Free Wifi
- Free Parking