After battling our way through the smokers at the front entrance,we entered a grand,if a little tired building.We checked in to a very efficient receptionist and made our way to our room and once again a little tired,but everything clean and tidy.
After a good nights sleep,we noticed the towel rail in the bathroom was cold,and the towels damp from the night before.I mentioned this to the housekeeping staff,she immediately contacted maintenance and we were told they would look into it.We returned later that evening in a bit of a rush to go back out,not checking the towel rail,and not realizing until the next morning it was still cold.I did mention this to reception,but they said they had no knowledge of the problem,so obviously a breakdown in internal communications.There were apologies at reception but damp towels on a cold wet weekend in Blackpool are not to be recommended.
Staff were very polite and efficient,especially the breakfast manager who did a sterling job with some quite rude guests.
Hotel was very noisy late on Saturday night,maybe a few signs asking guests to be considerate would not be out of place.
Overall we enjoyed our weekend at the Imperial,and we would stay here again,making sure we arrived early to guarantee a car parking spot.
- Official Description (provided by the hotel):
- The four-star Imperial Hotel Blackpool dominates the North Promenade and was one of the first hotels the Victorians built in the new seaside resort of Blackpool.Everything Blackpool has to offer is right on your doorstep and it’s a great base for exploring the surrounding region. Venture out to discover unspoilt beaches on the Fylde Coast and Cumbria’s picturesque lakes and mountains.This stunning Victorian Blackpool hotel boasts 180 modern bedrooms, 9 of which are stunning suites with sea views, it also has an indoor pool and the No.10 bar, which has served drinks to many British Prime Ministers. ... more less
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- Also Known As:
- Imperial Hotel Blackpool
- Barcelo Blackpool