My partner and I stayed in The Imperial on 15th February, we were in a premium double room. The room was okay , but was not the biggest we've stayed at, in comparison to other hotels in Blackpool . I have to say we have come across a better standard and more spacious rooms from a couple of two star hotels within a short walking distance from The Imperial.
The restaurant was attractive yet the food was about average, and not really what I would expect from a four star hotel. I was not impressed when we had to queue outside the restaurant for approximately ten minutes prior to going in for breakfast. I overheard a member of staff tell a guest that the delay was due to a member of staff being off work unexpectedly. I don't think this information should have been shared with guests, and perhaps contingencies should have been in place to avoid guests queuing for breakfast in a four star hotel.
I appreciate the hotel is an old historic building, but it could do with some work carried out on the decor.
I found the staff to be polite in general.
Finally I would like to say that overall our stay in the hotel was okay, but in general I would expect much more from a four star hotel.
- Official Description (provided by the hotel):
- The four-star Imperial Hotel Blackpool dominates the North Promenade and was one of the first hotels the Victorians built in the new seaside resort of Blackpool.Everything Blackpool has to offer is right on your doorstep and it’s a great base for exploring the surrounding region. Venture out to discover unspoilt beaches on the Fylde Coast and Cumbria’s picturesque lakes and mountains.This stunning Victorian Blackpool hotel boasts 180 modern bedrooms, 9 of which are stunning suites with sea views, it also has an indoor pool and the No.10 bar, which has served drinks to many British Prime Ministers. ... more less
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- Also Known As:
- Imperial Hotel Blackpool
- Barcelo Blackpool