We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Food Taste, Presentation and Friendly Staff. Check, Check and Check!”
Review of Empress Grill Room

Empress Grill Room
Ranked #200 of 735 Restaurants in Blackpool
Price range: US$16 - US$47
Cuisines: British, European
More restaurant details
Restaurant details
Dining options: Lunch, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Newly opened cool restaurant in Winter gardens complex in Blackpool that needs to be discovered by Blackpools home and tourist audience.The Empress Grillroom is linked from the www.wintergardensblackpool.co.uk .Does not appear to have its own website address
Blackpool, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Food Taste, Presentation and Friendly Staff. Check, Check and Check!”
Reviewed 31 July 2014

Me, my mum and my auntie went to see Mamma Mia on the 30/07/14 using the 'Show and Dine' package and we thought the 'Dine' part in the Empress grill room was splendid. The taste of food, the presentation of the food, the friendly staff were all to Perfection. I had the Southern Fried Chicken Goujons, my mum had the Empress Prawn Cocktail and my auntie had Greek Salad for starters and they all ticked the boxes for both size and taste. For main, I had the Cottage Pie, Chips and seasonal Vegetables, my mum had the Hoi Sin Duck Salad with Chips and my auntie had the Chicken Rogan Josh, Rice, Naan and Mango Chutney. These also tick the boxes for Amount, Taste and Presentation. And for dessert, me and my mum had the Warm Pear and Almond Tart With Custard and my auntie had the Bitter Chocolate Torte. Again, these tick all the boxes for Taste, Amount and Presentation. Last but not least, I would definitely recommend this restaurant for future visitors because the staff are very friendly, the food is very tasty and the restaurant is very clean. We all loved this place. DEFINITELY RECOMMENDED!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Charmaine1606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

98 reviews from our community

Visitor rating
    35
    30
    12
    10
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Preston, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“No No No -Yes Yes Yes”
Reviewed 28 July 2014

The Chef took our booking over the phone ( I asked who he was), he was so helpfull, funny, friendly and so inviting I wanted him to sit with us as part of Mamma Mia but he had no ticket (why)????????? everything on that menu was good, we where a party of 8 and all had different things, that Greek Salad was fantastic and massive, the home-made Lasagne was superb and so different ( chicken and leek??), we watched from our table when our food was put on plates and he really, really cared, putting herbs on top and wiping plate edges, for 15 quid for 3 course meal and a show --- blackpool.... Ann W, what do you want

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Mr_jack_and_Mr_jill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Helpfull staff”
Reviewed 27 July 2014

On arrival the staff greeted us warmly, as we took our seats we asked to see the Chef about our "special needs" and he could not have been more helpfull and nothing was "ish" about his suggestions, a great meal enjoyed by all. It has to be said that some of our fellow diners on near-by tables would have probably been better off at the local burger bar Mmmmmm

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank food_and_fair_price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“rubbish”
Reviewed 25 July 2014

On arrival the chef was sprawled all over the till; when asked what the soup of the day was he responded "minestrone ish".

There was no feta cheese on the feta salad. When raise to the waiter, "oh I just thought it was the other table he forgot it" and to finish was apple pie when the pasty wasn't cooked! Just gave up at this stage. No apology. No refund.

Wont be going back.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrogate
Level Contributor
31 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“A nice surprise”
Reviewed 16 July 2014

We booked to see Mama Mia on the show and dine package as it was the same price as just the tickets alone, so essentially a free meal.

I didn't know what to expect as there are some very bad reviews on here but I was very very surprised.

The food was lovely, the staff friendly and efficient, and the building is beautiful.

My only criticism is the portions are massive, but at £15 a head it is amazing value for money and I would certainly eat there again even if I wasn't seeing a show at the Winter Gardens, which you can do I was told.

I will certainly eat there again if I am in Blackpool

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank tardis38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Empress Grill Room also viewed

 
Blackpool, Lancashire
Blackpool, Lancashire
 

Been to Empress Grill Room? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing