The hotel was disgusting with no customer service skills. The family room was tiny however the website shows big rooms, the taps were the wrong way and our son burnt himself thinking the tap was cold. The plug was full of rust and our sea view was an old building full of rubbish and nails. The plus didn't work. The toilet seat was cracked and the floor boards in the whole hotel creaked constantly. Our sons bed was bigger the the matterss so he didn't fit on. Speaking to the manager to be told "this is not the Hilton, I will do nothing as there not real problems"
We checked out early with no refund or apology.More