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“Good Value”

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Elgin Hotel Blackpool
Ranked #11 of 70 Hotels in Blackpool
Certificate of Excellence
Leeds, United Kingdom
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good Value”
Reviewed 28 April 2014

Spent two night at The Elgin with friends. We had a good size room and bathroom. Food was very good and HOT. The service in the dining room was very good to say there were a lot of people dinning. Entertainment was good (Soul weekend). Only bad point was with the House keeper who accussed us of spilling a drink on the bed runner and wouldn't take our word we hadn't even after I had shown her other marks on another bed. She didn't even apologize. Appart from this it was a very good stay.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lynne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elginhotel, Director at Elgin Hotel Blackpool, responded to this review, 3 May 2014
Dear Lynne
Many thanks for your review. Really pleased that you enjoyed your stay and that the food and the entertainment were to your liking. I was sorry to hear about the situation in the bedroom. Firstly, please accept my apologies for one of us making any false accusations. I have taken this up with the Housekeeper and I think she was more anxious to know what the stain was so as to get it out. I apprecate that this shouldn't have been there in the first place.
I do hope this won't stop you returning to the hotel - we would be delighted to welcome you back.
Kind Regards and Best Wishes
Nigel
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768 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (250)
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English first
Greater Manchester
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 April 2014 via mobile

Visited the Elgin once again, first time this year, it will not be the last. A very good weekend, excellent Staff especially Tom in The dinning room always makes you welcome. Food very good, entertainment good, very good value. You always seem to meet friendly people at this Hotel. If something is not right they always oblige you to put it right, cannot fault the management, roll on June we will be back, Thank you all once again. Jean and George Hinchcliffe.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank georgegh_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elginhotel, Director at Elgin Hotel Blackpool, responded to this review, 3 May 2014
Dear Jean and George
Many thanks for your review. Really pleased to hear that Tom and the team looked after you so well. Good to know that the food and entertainment were once again to your liking.
Look forward to seeing you soon.
Warm Regards
Nigel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 April 2014

Booked two rooms in January. Arrived in April to be told one room had been cancelled (?) and the hotel was full. Manager put half of our group up in hotel next door. Went to bed that evening above the bar (!) with my young children only to be kept awake by an Elvis tribute act! Coming to the Elgin for Easter was a mistake. The whole weekend has been spoilt - too tired to enjoy it not having had a decent nights sleep. Will be checking out tomorrow even though supposed to be here another two nights.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank angela181019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elginhotel, Operations Manager at Elgin Hotel Blackpool, responded to this review, 26 April 2014
This was a very unfortunate instance and we did cancel one of the bedrooms due to human error. As good as our reception team are, occasionally we all do make mistakes.
I was the Manager on duty that day and I personally telephoned other hotels to a similar standard of ourselves to sort out alternative accommodation. I did find accommodation in a hotel only 150 yards from us. I also offered for the whole party to stay at this hotel rather than stay in two separate hotels. These customers seemed more than happy for one half to stay at the Elgin and the rest of the party at the other hotel. The party were also quite pleased that the other hotel had an indoor and outdoor swimming pool. I offered for all meals to be taken together at the Elgin, this they accepted.
I spoke to part of the party on Sunday morning and again they said they were all very happy with everything. I apologised again for the error that had been made and hoped it hadn’t spoilt the weekend. In which again they replied, they had enjoyed the weekend.
I was surprised to see this review appear on Easter Monday, the review indicates that the guests would be checking out 2 days earlier. These guests stayed the whole stay at both hotels including the free extra Sunday night, as they had originally only booked for two nights Friday to Sunday. I offered the Sunday night free of charge for the inconvenience we had caused and they accepted this offer.
I do apologise for upsetting this family on this Easter weekend. I only wish that they had spoken to us truthfully, instead they choose to say everything is good and then leave a review like this. Perhaps it was written on the night of arrival in the heat of the moment - maybe something more favourable could now replace it?
We would certainly be pleased to welcome this family back to the Elgin.
Amanda (Shuttleworth)
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Oldham
Level 5 Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 15 April 2014

Stayed here on a 4 night AI break with my mum & mother in law (both in their 80s). I was a bit apprehensive about what to expect but they absolutely loved it.
We were sharing a room & have been to far more expensive hotels in Blackpool but not had a better room. We had 2 twin beds & a double so to avoid arguments I had the double & very comfy it was too! The room was top floor & looked out at the back but we weren't expecting a sea view so no disappointment there.The decor was lovely & the bathroom was clean & modern.
All the public areas are spotless & beautifully decorated.
The hotel is very well organied & runs like clockwork. Food was good & service excellent.It would be hard to single any one staff member out as going the extra mile as all had the same positive attitude.
Entertainment in the evening & there was a good atmosphere as so often it can feel a little flat.
Can't think of anything anyone could've found to complain about at all & for everyone who watched Four in a Bed The Elgin was robbed!!!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kittysmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elginhotel, Director at Elgin Hotel Blackpool, responded to this review, 26 April 2014
Dear Kittysmama
Many thanks for your very complementary review . Really good to know that we exceeded your expectations and not least that your mother also enjoyed her stay.
Hoping that we can welcome you all back in the not too distant future.
Warm Regards
Nigel
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cumbria
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 April 2014

From the moment we arrived at the Elgin for the Grand National weekend we thought we are not going to be disappointed here, the staff were fabulous, the food delicious, the entertainment was superb and the rooms were lovely and clean, this was our fist time at the Elgin, but will most certainly not be our last, great weekend.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sheila58cmbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elginhotel, Director at Elgin Hotel Blackpool, responded to this review, 26 April 2014
Dear Sheila
Very many thanks for your most generous complements. We’re all really please that you enjoyed your stay. We look forward to welcoming you back.
Kind Regards and Best Wishes
Nigel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014

Stayed Here for the grand national weekend ( My old mums 50th too).. FAB hotel! All staff are very friendly & make you feel welcome.. a big thank you to the bar staff Alex & Mike (I think that's your name).. Fab food served by very quick polite & friendly staff... Rooms very clean & tidy, entertainment both nights (nice to have a sing & dance when sinking a few beers).. I would definitely go back to the Elgin...

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elginhotel, Director at Elgin Hotel Blackpool, responded to this review, 26 April 2014
Dear Emma
Really pleased to read to how much you all enjoyed your stay with us. Many thanks for taking the time to post a review.
Hopefully see you all again in the not too distant future.
Kind Regards
Nigel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 April 2014

i would like to thank all the staff at the elgin for making my stay a pleasant one, everyone is so helpful.i stayed on the monday to friday all inclusive,excellent value for money.5 course evening meal,full english breakfast and sandwiches at lunchtime.excellent bar service and fantastic cabaret,with bingo and quiz.the rooms are spotlessly clean ,fresh towels every day.you would be hard to please if found fault at the elgin.cannot wait to go back!

Room Tip: i have been at the front and the rear the rooms are just as good.
See more room tips
  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank len994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elginhotel, Director at Elgin Hotel Blackpool, responded to this review, 12 April 2014
Dear Len
Many thanks for your generous complements. We’re delighted that you enjoyed your stay with us and look forward to welcoming you back.
Best Regards
Nigel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Elgin Hotel Blackpool

Property: Elgin Hotel Blackpool
Address: 36-42 Queens Promenade, Blackpool FY2 9RW, England
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Romantic Hotel in Blackpool
#9 Family Hotel in Blackpool
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Elgin Hotel Blackpool 2*
Number of rooms: 89
Official Description (provided by the hotel):
The Elgin Hotel (Large Hotel of the Year Finalist 2010, 2011, 2012, 2013, 2014 & 2015 - Lancashire Tourism Board) is an 89 bedroom hotel located on the cliffs on the exclusive Queen's Promenade, just one mile north of Blackpool Town Centre. All bedrooms are en-suite and we are proud to offer an extensive range of room type which range from Standard to Club Executive - these rooms even have TVs in the bathroom! In addition, we also have five accessible bedrooms. We offer a wide range of midweek and themed mini weekend breaks, including: • Elvis Tributes • Swinging 60s • Rod Stewart Tributes • Comedy & Cabaret nights • Turkey and Tinsel breaks • Illuminations breaks • And much more! With all this to choose from, you're sure to find something to suit your taste! Bingo and cabaret entertainment can be enjoyed every evening after Dinner in the hotel. Guests on midweek breaks also have the option to take advantage of our free excursions to various locations throughout the year! Return coach travel is available from a number of regions when booked with Elgin Tours. We take the stress out of travelling so that you can start your holiday the right way. Plus we're fully bonded with ABTA for extra piece of mind. Our philosophy at the hotel is very much focused on adding value to your stay. We strive to go the extra mile and our friendly staff are always willing to accommodate special requests. Our commitment to customer service is just one of the reasons why many guests choose to return! • Dinner, Bed and Breakfast as standard • Special discounts for children • WIFI available • Lift to all floors • Car park plus plenty of on-street parking without charges/restrictions • Fully licensed bars and lounges • Accessible rooms • Great transport links (bus and tram stops outside of the hotel) ... more   less 
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Also Known As:
Blackpool Elgin Hotel
Elgin Blackpool

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