This really is a lovely hotel with just a few problems - we had a wonderful stay.
We arrived at 2pm and asked if we could check in and were told that we could as our room was ready. I asked about the roller coaster record attempt and was told that the American would definately finish the next day. The reception staff were all so friendly and very down to earth; if you expect to be treated like royalty you may be disappointed and write a critcal review on here!
Our room was great - just like the photos and how others have described but our 11 year old son (not the tallest in his class by any means) could not lie in the bed. The hotel advertises the bunk beds for up to 12 year olds and I imagine that a lot of 10-12 year olds would be cramped. However we made the most of it and I asked at reception for extra pillows which I folded over the bar at the bottom of the bed to make it more comfortable - he was fine with this. The kids loved having a tele each but still occasionally argued as they could hear each other's tele - kids will always argue no matter how hard the hotel tries!
Our bed was 2 3' singles pushed together with an enormous duvet. It was however short, i am 5' 6'' and I woke up with my feet hanging off the bottom.
The bathroom was lovely and there was plenty of storage and shelf space in the room but no drawers or cupboards so the maids could see all your clothes etc.
We went to bed at around 11.30pm on our first night, all watching our own tvs. We were expecting to hear the roller coaster rush past - but it was quiet. We decided that he must have decided to come off a day early and settled down to sleep. Within a minute - WHOOSH - it was so loud and ran past our window every 2 minutes. We watched out of the window for a while and then tried to sleep. My husband and kids had no problem.
I was very relieved that he finished the attempt and we didn't have to hear it again.
The breakfast at the hotel is plentiful and although we did have to wait the head waiter/ front of house staff had a knack of joking about the wait which we found ok although some people looked really fed up. On the morning we arrived before 9.15am we did not have to wait.
If you get wristbands for the fair you will also get dicount vouchers for a variety of places including Coasters American Diner. We ate here and my son had some chicken. He said that it was fatty so we had a look and it was completely raw inside. We were so shocked and complained obviously. My son went to the toilets to make himself sick so he wouldn't get food poisoning and luckily he was ok. We told the staff that they would be visited by Public Health if he was ill. This is revolting so stop reading if you are squeamish ......... we went into the toilet 2 days later and the signs that my son had been ill were still there!
The hotel is great though and we would definately visit again.
- Official Description (provided by the hotel):
- Welcome to the Big Blue Hotel at Pleasure Beach, Blackpool, where chic, cutting-edge design blends seamlessly with an attention to detail and a level of service that is second to none. This modern, 4-star hotel is perfectly located for a luxury break, business trip or family holiday, with modern accommodation at affordable prices. All 157 bedrooms are designed with wonderful fabrics from Designers Guild and offer luxurious en-suite bedrooms with complimentary WiFi internet access, flat screen televisions with inbuilt freeview, iron/ironing board, tea/coffee making facilities, telephone, hairdryer, heating control, electric shaver point, 24-hour room service, smoke alarms, duvets, power shower, key card access, an integrated air cooling system and DVD players that can also be used as a CD player. The Big Blue offers contemporary family accommodation right next to Pleasure Beach, Blackpool's biggest tourist attraction featuring the UK's only Nickelodeon Land - a new 6 acre area of Pleasure Beach loaded with 12 rides, a Nickelodeon shop, fun game stalls, a new restaurant and home to a whole host of famous Nickelodeon characters. The location is within easy reach of all of Blackpool's main attractions so families are guaranteed to get the most out of their trip. A range of hotel conference facilities are available making the Big Blue an ideal venue for Blackpool conferences and business meetings. The hotel also has complimentary WiFi internet access in all bedrooms, public areas and meeting rooms. Dining at the Big Blue hotel is an unforgettable experience whether it's a lazy cappuccino in the cafe bar or a delicious gourmet meal in Blues Bar and Brasserie. Children can create their own fresh pizzas while parents can choose from an extensive menu designed with a European feel using only fresh, local produce. Sink into a soft leather armchair and enjoy a long cool drink after a day on the rides or sip a Big Blue cocktail at the bar and just simply people watch. It's up to you. Stay over in a Deluxe Suite and enjoy pure luxury with fresh flowers, champagne on ice and chocolates in your room....just some of the special touches we offer (additional charges apply). ... more less
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- Also Known As:
- Big Blue Blackpool
- Big Blue Hotel Blackpool
- Hotel Big Blue
- Big Blackpool Blue Hotel