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“Excellent hotel”
Review of Gramsford Lodge

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Gramsford Lodge
Ranked #355 of 770 Restaurants in Blackpool
Restaurant details
Reviewed 13 February 2013

i stopped at the hotel with 5 other friend and everything about the hotel was amazing the service was out standing we had a great time in the lobby playing with the instroments and games the hotel was like a home away from home we stopped it the 7 bed rooms down stairs we were the first people to stop in them they were amzing out the way of all the other people in the hotel i will and have recommended the hotel to all my friends and family i am returning with another 7 friends in march from now on i will only be using this hotel when visiting blackpool the staff were amazing and the service was great and we all cant wait to return

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank Stephanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 12 of 12 reviews

Reviewed 22 September 2012

Well where to begin! In our party of 6 there were 4 adults and 2 children age 7 and 9. We were looking for a coffee shop and seen a sign for cream teas etc. we stopped and ordered 5 cream teas and an earl grey tea. The attitude of the woman who served us was rather brisk. She was unable to provide me with earl grey tea. I told her I had a tea bag and offered to pay for a pot of tea without a tea bag. She said this was rude and she wouldn't do it. I thought she was joking and laughed. I asked what the problem was, I was paying in full with an accompanying £25 pounds order. She couldn't provide the tea and I could. I always carry a few tea bags as I don't drink English tea or any coffee. All sounds very simple and escalated with her losing the plot and demanding we leave. She was very aggressive and intimidating. Our children were very shaken by it. The place was empty and I would have thought she would have been grateful for the business. Also would like to mention the place was filthy inside and she did us a favour not sure what extras may have came with our order. Once in it would have been difficult to leave but she did the job for us. Thanks!!

    • Service
3  Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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