Arrived at the hotel and was very saprised at the rudeness of the women spoke to her the day beforw and she seemed really nice must of been a telephone voice. I explained that I told her on the phone we would have an extra child who was only 2 and could share the bed with me after telling me I did not tell her and that it is against policy and she cant have the child in the room she quickly changed her mind and told us we have to pay £5 for my child to stay with us. Anything for money. I didnt mind this but if she had listened to me on the phone she couls have tols me this. Thw room was nice and clean but the smell of sewage from the drain right out side the window ruined it. We had to ask if we could use the bar and she didnt look happy at all that she had to get up. Wouldnt stay again plenty of hotels that are close to it that looked great n looked like they had a nice atmosphere whereas this hotel was a bore. Its blackpool for godsake look happy that u have customers! !!
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