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“Food good but staff struggling to cope”

C Fresh Foxhall Fish & Chips
Ranked #77 of 770 Restaurants in Blackpool
Certificate of Excellence
Price range: US$4 - US$9
Description: Award winning fish and chips seated forecourt for you to enjoy the views of the Irish Sea 90 seater restaurant and a take away situated on foxhall road opposite reflex/foxhall pub 20 yards back from the prom We have been voted the best licenced Chippy in Blackpool 2016/17
Restaurant details
Description: Award winning fish and chips seated forecourt for you to enjoy the views of the Irish Sea 90 seater restaurant and a take away situated on foxhall road opposite reflex/foxhall pub 20 yards back from the prom We have been voted the best licenced Chippy in Blackpool 2016/17
Reviewed 7 September 2013

We went here after watching Madness at the Switch-On weekend. Having seen the reviews on Trip Advisor of the C Fresh in Lytham Road, I thought this one would be the same. However, the staff were struggling to cope. There was no cutlery ready,. plates were piling up on the tables and you could see the three young people were rushed off their feet. The toilets were downstairs and it was obvious that no-one had checked them because the Ladies was in a poor state with overflowing bins and paper towels everywhere. Having said that, the service was friendly and the food was good. We enjoyed our meal but doubt that we would go back again.

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2  Thank Pedantic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 - 137 of 139 reviews

Reviewed 24 August 2013

I found the "Cash Only" signs taped to the till a little off putting. The total of our bill was £36 and we were expected to pay cash. Not at all exceptable in this day and age ! We ordered our meal and settled down to wait for it, during this time we had time to take a good look around at our surroundings. It is more off a " help your self " chippie than a restaurant. Our table was near the window and wasn't very clean, the backs of the chairs were sticky to touch and we had to help ourselves to the cheapest cutlery in the world! A very large lighting unit had been removed from the ceiling giving us a lovely view of exposed wiring and dust! thankfully no one was sat at the table directly underneath. There was no salt , pepper or vinegar on the table and we had to pay an extra 20p for sachets of sauce. After a considerable wait a young lady brought our meals , she didn't even speak to us just plopped our meals down in front of us. I asked if she could exchange my plate as it had a very large chipped piece of porcelain in the rim, the plus side of this was that she did it without hesitation, the downside was that she did the task without any communication what so ever! The customer service was appalling ! We ordered fish, chips and peas, I was expecting a side portion of peas but when the meal arrived the whole meal was 'swimming' in peas, so if you like peas, this is definitely the place to go! All in all the fish and chips were fresh and they tasted better than the service !!!! Poor customer service was the downfall of our dining experience and the fact that they only take cash payments was disappointing, it's a shame, as the restaurant is in a prime location with an extremely good passing trade. My experience has resulted in me not wanting to pay a return visit!

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1  Thank Stansgran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

We had fish n chip from here and were told it would be a 10 minute wait, so we waited, when we got them 15 minutes later the chips had been re- fried, they were rock hard, full of grease, and inedible. the fish was just as bad. we asked for a refund and the server told us we dont give refunds. I asked for the manager and was told i dont know where he is. i said i want a refund that food is disgusting, after a few minutes i was given a refund and the food was thrown in the bin. The server had no customer care skills at all.
Pleae go somewere,

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1  Thank lancslads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013 via mobile

Had amazing sit in meal and few days later we had take away Fish and chips are gorgeous and place is very clean Staff lovely and helpful

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Thank Marie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

excellent fish and chip café, very very clean, friendly service will go out of their way to provide exactly how you like your refreshment and the toilets are worth a visit too

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Thank neil063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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