Had a great evening at the Grosvenor Casino.
For me it was all about the staff. From the moment we walked into the Casino to leaving we were made to feel welcome. I've visited quite a few Casino's in my time and to be honest, it's pretty much the same format wherever you go. What makes the Grosvenor stand out was the staff. Genuine, professional and attentive with big smiles everywhere. From the girls on reception, the bar staff and all the croupiers.... Lovely, lovely people.
If I had anything negative to say... It would be about the food. Great service, well presented but not the best quality. Personally, increase your prices and improve the quality of your food cos it's the only thing that's stopped me giving you 5 stars.
To finish on a positive. A big big thank-you to all the staff for making our evening brilliant.
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