Arrived with no warning that road works had completely cut the Hotel Entrance off.Circled Blackpool repeatedley [Four Times],then in desparation asked a workman to get me in.This was the most helpful individual of the w/e.He should have been employed by the Hotel.He removed two sets of barriers and walked me 50 /60 yards into the car park.After this stuck at the reception while one receptionist attempted to check in a bus load of guest all with different needs.I did of course ask if any one else was on duty to help,but was told not.By this time in frustration I asked if I could cancel my reservation.This was possible but only if I lost all my money which had been paid in advance.Speaking to the receptionist and eventually the manager,it was like trying to engage with two robotic Aliens."There is a way in to the hotel sir"despite the workman removing barriers."Road works ar not mentioned on our Website,but everyone knows",and so it went on.Now the meal times,UTTER CHAOS. One breakfast we had to clear a table, scrounge clean pots and wipe the dirty table with used tissues.I think Ive said enough,read similar review above.One last thing.The room we had on the lower ground floor was good.It is down a shortish flight of stairs but you do have to carry your own cases.there is not much help around.
- Official Description (provided by the hotel):
- The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more less
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- Also Known As:
- Grand Metropole Blackpool
- Hotel Grand Metropole