would like to be able to write review for this htoel but our booking for 28 October was cancelled without any prior notice and we were moved to the Norbreck Castle (yuk!) After a 200 mile journey we queued for 15 minutes to check in, to be told,eventullay after lots of toing and froing to the back room, the hotel was overbooked and we had been moved to the Norbreck castle- 3 miles away. no apology, no compensation, no sign of the manager just the poor chap on reception stating that was our only option. (he did confirm that no attempt had been made to conatct us directly or our booking agent to advise of this change) We believe that we were bumped off to the Norbreck castle as we had an internet booking at a reduced price and our rooms were sold again at full price to people contacting the hotel direct . We will not be booking any Britannia hotel again after this experience
- Official Description (provided by the hotel):
- The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more less
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- Also Known As:
- Grand Metropole Blackpool
- Hotel Grand Metropole