Stayed here over Easter weekend, room o.k. Nightly entertainment only lasted 45 mins finished by 9.45 live singer with two dancers at his side not very good this needs to be addressed to keep people entertained we are on holiday after all, needs something else apart from this and bingo maybe another artist at least to get us to 11pm. first morning went to dining room for breakfast no cups dish washer playing up so waiter took cups off next table and forks what the previous people had not used or so we hope, second morning waiting in line chef came out to fill toast asked how long eggs would be we were told egg man had not been so there would be no eggs today could not believe it , had to ask two different waiters for coffee First one told us "your not on my tables ask the tall girl" thought you've been framed were filming staff looked like they haf just got out of bed theres no good mornings or hello there's nothing theres just no organisation in
dining room the tables are not cleared quick enough, staff leave a lot to be desired from reception
to waiters they all had the same can't be bothered attitude we didn't ask for a lot but when we
did it seems to much trouble they really do need to be better trained in customer service.
- Official Description (provided by the hotel):
- The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more less
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- Also Known As:
- Grand Metropole Blackpool
- Hotel Grand Metropole