took my 85yr old mum for 4 nights on 5th may. the Hotel is a Victorian building, so did't expect modern facilities, rooms were clean, staff were friendly. from then on things were bad. At 2am Tuesday , my mum phoned me saying she was freezing, I wet to her room and she was white with cold. we put blankets from our room . we told reception , they didn't seem bothered 'at least 20 other guests complained ' and told us they would never go back. after daily complaints they reluctantly put heating on for a few hours.
- Official Description (provided by the hotel):
- The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more less
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- Also Known As:
- Grand Metropole Blackpool
- Hotel Grand Metropole