Returned from our third stay at the Metropole in the past fourteen months and personally we found this experience to be the most disappointing of our stays here.
First of all the positives, we had a fantastic twin bedded room overlooking the Irish sea which was very large (we've always been lucky at the Metropole in this regard) and had a spacious bathroom as well. It certainly was the biggest twin bedded room that I have seen at this or indeed any other hotel, We were very comfortable staying there but we didn't sleep well on the second night.
The biggest plus for the Metropole is the location, right in the centre of town and conveniently placed for the Winter Gardens, where we were watching the World Matchplay Darts on both evenings. It is handy to have the hotel a short walk away rather than queuing up for a taxi.
Now to the negative side of things. Firstly the staff have little or no personality, there is no greeting or hello from the staff in the restaurant in a morning. When you ask for something, they produce it to you, no words or comments. It'd be good to see a bit of personality in the staff. A "good morning" would not hurt at all.
The food is what is letting the place down, and though it wasn't the greatest quality previously, it has considerably declined. The evening meals were particularly poor,and were substandard for a hotel like this.
We have always stuck up for Britannia in the past (and we'll do so again when we think it's necessary) but this experience has made us consider whether we would want to stay at the Metropole again, and IF we were to return, would we want to just stay room only.
- Official Description (provided by the hotel):
- The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more less
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- Also Known As:
- Grand Metropole Blackpool
- Hotel Grand Metropole