Bought a groupon dinner and cabaret evening for myself and partner, arrived early into bar to be given free drink nice and advised to wait for someone to come take us into restaurant, we booked dinner for 7.15pm.
Waited for ages had reminded staff several times we where still waiting and told not to worry they knew we arrived and relax and wait in the bar area, finally after an hour was so fed up waiting around I went into the restaurant to be told they did not know we had arrived and serving was nearly over by the manager but they would sort us out a table.
Finally got a table in a very dark, dingy and I am being polite here, seen better days room! A very rude young waitress came to take our order but why she bothered I have no idea, as it was a choice of 'take it or leave it on the menu' given everything we ordered was now off the menu. So, we had been left with the excitement of soup, no idea what kind as all she could tell us was soup, followed by fish and chips and peas and preceded to tell us as we had been late, we had been lucky they give us a table!!!! Obviously no communication again between the restaurant manager and service staff.
When the food came it was simply awful, horrible soup cold and watery; plates of horrid frozen fish and chips which was also cold, service was worse than awful had to go take cutlery off another table myself. The same thing happened to another party who had arrived in the bar area even before us, they had been waiting in bar for over 1.5 hours.
Never again, it maybe cheap but I would rather hand the money to a stranger than return to this place... No apology, no compensation, just poor service, poor communication, a grubby environment in the restaurant, awful food and total rudeness from the waitress, who has never heard of customer care or good service.
We did stay a while for a drink after, why I hear you ask, I really have no idea, I was probably light headed from the lack of food and had my judgement impaired! Cabernet singer was ok but jokes a bit rude given number of children in the room. Needless to say will not be going back. Only positive was we had booked into another hotel for the night. Do yourself a favour and avoid this place.
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- Also Known As:
- Tiffanys Blackpool
- Tiffany Hotel Blackpool
- Blackpool Tiffanys Hotel
- Tiffanys Hotel Blackpool
- Blackpool Hotel Tiffany