Party of four stayed 15-16.11.13 to celebrate my mums 84th birthday. Check in a nightmare, A
arrived 12.30pm, given keys to rooms at 3pm and asked if we wanted the room for disabled changing due to the lift being broken we accepted the room change. The other room we had was still getting cleaned when we arrived at it.
Of an evening the only seats we could find were by the bar at the back of one of the entertainment rooms (stools) with no view of the entertainment and unable to hear properly the bingo caller or any announcements. We found that people had but drinks/belongings on tables and seats in both entertainment rooms before going down early for their evening meal. Management need to look at solving this problem ie no reserving of tables in this manner, anyone found doing this will have their drinks removed.
On the plus side I found all staff to be most helpful, and all meals were excellent. Such a disappointment that the birthday treat was spoilt due to the situation in the entertainment rooms.
PS - rooms are far to hot, we turned heating off, opened the widow and then requested that the air conditioning be turned on
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- Also Known As:
- Lyndene Blackpool
- Lyndene Hotel Blackpool