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Lyndene Hotel
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Reviews (1,512)
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1,370 - 1,375 of 1,512 reviews
Reviewed 23 December 2010

my son wife ,10yr old daughter and myself booked tukey and tinsel 6 day break,tuesday should be xmas day the only thing we got was turkey on the menu and you could have xmas pudding the so called entertainment was diabolical we saw no tributes to anyone except a supposed cliff richard was an hour on our last night .we had such brilliant revues and were really looking forward to the entertainment which as ive said was rubbish i think the so called singers all shared the same tape as they were all the same songs apart from that big let down the hotel was very good ,clean rooms ,helpful staff,good food though sometimes the portions were on the small side i think we shall be looking somewhere else next year

  • Stayed: December 2010, travelled with family
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Thank IRISMEREDITH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PSwiftMGR, Owner at Lyndene Hotel, responded to this reviewResponded 31 December 2010

Dear Guest,
We thank you for your kind comments regarding our clean rooms and helpful friendly staff.
As the busiest hotel in Blackpool we are renound for such comments, our entertainment is second to non, we only use top tribute acts and all our additional 2/3 acts each evening come from a top agency. These acts are used in some of the best venues throughout the country, only recently one of our regular acts Carole Kaye was supporting Joe Longthorne on the North Pier, that is the standard of entertainment the Lyndene offers. Your comments regarding the entertainment are just not worth commenting on.
We wish you well to find another hotel on your next visit to Blackpool, but after these remarks you are not welcome back at the Lyndene

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2010

what a fantastic time we had,we tried their turkey and tinsell break having been recommended by my sister,and she is fussy,was a sunday to friday trip for us both and what a great hotel it is,my wife and i have been through a bad time recently,so a break was what we badly needed,the check in went smooth although it was very very busy,we had a room above reception which was a family room i think so we had 3 beds which came in handy as my partner is figitty, the toilet didnt flush properly but a call to reception and the handy man came straigh away to fix it while we unpacked,the food was excellent,our waiter adrian was absolutely superb and really looked after us,athough he was foreign he spoke good english,may i just say the food,the service was fantastic,brian the rest manager was so nice to us during our stay,he is a treasure,obviously he runs a tight ship,the entertainment was 1st class,everyone you talk to seems to stay there a few times a year,the abba tribute was fantastic there my favourite,can honestly say i did'nt see a bad act while i was there,overall our stay was fab,good service and good value for money,and also very resonable bar prices,we drink vdka and coke,house doubles,the barman said ok i replied was shocked £4.60 for 2 double house vodka and coke's,thanks lyndene xx

  • Stayed: November 2010, travelled as a couple
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Thank barney711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2010

We arrived late due to major road works around the promenade area. We had been previously been told we would receive an evening meal on arrival, however, at 8pm we were told we were too late for dinner and the resturant was closed. When we questioned this we were spoken to rudely and abruptly by the female duty manager. She called several members of staff to reinforce the fact that are party of 15 had arrived too late to have are evening meal. We were referred to on several occasions as 'these people' at no time were we reffered to or treated like guests. After much debating we then recieved trays of sandwhiches and tea.

On the second night of are stay, we were made to feel uncomfortable, as we danced and sang along to the act. Celebrating are grandmothers 80th birthday, we were really disapionted how deeply upset she was by over hearing of members of female staff in the toilets, on how 'load' are party had been.

The Lyndene should not encourage group parties they are not prepared to accomadate frivolity.

The only saving grace of are stay were exceptional staff namely Nigel, Phill and Mike. They provided the highest standard of customer serveice and were warm and friendly.

Overall the while trip was dissapointing and we shall not be returning to this establishment again.

  • Stayed: November 2010
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3  Thank Livley74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelloSteven, Owner at Lyndene Hotel, responded to this reviewResponded 11 December 2010

Dear Guest,
It was so disappointing to read your review considering how hard my staff worked to make your stay with us an enjoyable one.
I'd like to point out to people reading this review, we are not just a restaurant open evenings only, we are a hotel which also does early morning breakfast, and to arrive at a hotel late, well over one hour after the last serving has finished, and expect to be served a five course dinner, is just not fair on my staff considering that some of them started work at 6.00a.m that mornin, they too have homes and families to go home to, just like you and i.
We did manage to arrange for you to have a meal, though the staff that did stay behind to serve your party, said that their service and the gesture from the hotel wasn't appriciated by you or your party.
The following evening you have kindly pointed out, how execptional some of our bar staff treated you and all your party celebrating an 80th Birthday. Well you yourself ruined any atmosphere by sneaking alcohol from your handbags into your mixers, we have notices all around the hotel, advising people not to do such things, a member of staff did have a quiet word with you, and told you not spoil your celebrations and embarrass everyone in your party.
When you realise what an effort the hotel made to help make your celebrations memeroable, a thank you to my staff would be nice.

B.Young
(Proprietor)

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Reviewed 23 November 2010

i stayed at the hotel on the 19th nov 2010 really enjoyed my stay,great wating on staff,really helpfull,i loved every minute of it,

  • Stayed: November 2010, travelled with friends
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Thank harleyfarley01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2010

the staff,the entertainment and food were outstanding couldnt fault anything very friendly welcome through out the whole week execellent would be definately be going again

  • Stayed: November 2010, travelled as a couple
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Thank anne580405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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