I stayed at The Polonez Hotel last August with my two daughter's. When we arrived Dawn never welcomed us or introduced herself. We filled in the breakfast form & then she showed us to our room . She went on for about 30 minute's about fire instruction's , which was fair enough , but she said if a fire start's and she run's up to the room & we are'nt in & she die's in the fire, she has our address & phone number & she will haunt us. This point I found was awful & my two daughter's got scared. Her husband was also very unfriendly. A child's potty was sitting in the dining room every morning where we ate breakfast , very unhygienic & a real turn off for breakfast. We would never go back here again & we are going to Blackpool again this year so if anybody know's of a nice cheap child friendly b@b just print it up for me. Thank's.