We were expecting a small room as stated but this was literally a large single bed in a box room, the en-suite was falling to bits but what can you expect with the price? Well I would expect hot water for a start, my partner had a nice warm shower which was nice, but afterwards my shower was short lived, by the time I had shampoo on my head the water turned freezing so I was unable to wash it out. I got my partner to go down stairs and we were told the light had gone out on the boiler and to wait 10 minutes for it to warm back up, this didn’t happen. After 10 minutes I went down myself with shampoo still in my hair and was told the water tank didn’t cater for multiple showers. How is this possible for a hotel with multiple rooms?... However after I explained we were meeting Friends at 6pm and it was already 5 we were finally offered an electric shower in another room. However the temperature gauge was on the outside of the shower and also to turn it on you had to turn it from hot to cold, so I set it at the halfway mark. Jumped in the shower and screamed. This was scalding, jumped back out and turned it right on the blue. This was still far too hot and by the time I’d managed to wash my shampoo out I was red raw. I told the hotel owner and was told I could have my money back and leave, but this wasn’t my intention, I just wanted to give advice plus time was getting on and we were pushing it to be out for 6pm. Over all not necessarily happy, the plus was didn’t have to be out of rooms until 11 am but can think of any other plusses.
- Official Description (provided by the hotel):
- Alexander Hotel, Blackpool, Is An Attractive Family Friendly Hotel, Where New Owners (May 2013) Neil & Joyce, Aim To Make Your Stay, As Enjoyable As Possible. The Hotel Provides 1 Family (2+2), 2 Family (2+1), 2 Small Doubles, 3 Standard Double Rooms. Which Are Serviced Daily. We Will Soon Be Adding 1 Single Bedroom. All Rooms Are Equipped With En-Suite Shower, Tea & Coffee Making Facilities, TV & Free WiFi Connection. The Hotel Is A 2 Minute Walk To Blackpool Pleasure Beach, Sandcastle Waterpark, Grosvenor Casino, South Pier & The Promenade & Beach. Public Bars & Amusement Arcades Are Also Nearby. ... more less
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