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“VERY UNFORTUNATE EXPERIENCE MOn Feb 24th 2014”
1 of 5 bubbles Review of Novello B&B

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Novello B&B
Ranked #179 of 911 Blackpool B&B and Inns
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“VERY UNFORTUNATE EXPERIENCE MOn Feb 24th 2014”
1 of 5 bubbles Reviewed 27 February 2014

Clocked in Monday Feb 24th to be given room 5. Noticed grubby top sheet so pulled sheet back only to find filthy bottom sheet.Blood stained and grubby.
Was distraught really upset travelling to Blackpool on business.
Went downstairs and rang bell 3 x but no reply.
Walked out and went up Market having to carry all my heavy luggage .

2 days later received e mail in Junk Mailing saying I had been given wrong room and this was one of elderly Gentleman whod had accident.
Asked many friends about this. Opinion was human error can happen BUT e mail was from Novello was most unpleasant with hoteliers most concerned about their reputation rather than how this incident dearly upset me.
I felt physically sick leaving the hotel

  • Stayed February 2014, travelled on business
    • Rooms
Helpful?
9 Thank Jeremy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Stirling, Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 10 November 2013

must be different owners since previous reviews!! not very welcoming at all,was really dissappointed by hotelier, he wasnt very friendly at all.. didnt even welcome us....we were told quite abrubtly we should have been out of room at 11am, ( at 11.20 ) which we were not informed of...this aimed at my 24 year old daughter whose gran passed away before we arrived ( he knew this!!)rooms ok, breakfast good, but certainly wont be back!!! dont usually leave reviews but felt i had too on this occasion.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 1 October 2013 via mobile

Stayed here for one night on Friday the 27th of September. Hotel was lovely and clean. A pot of coffee waiting for us on arrival. Brilliant hosts. Breakfast was brilliant very tasty and A excellent range, it was a buffet style breakfast which was great as you could have what you liked. Rooms where very clean and modern. The modern part was my favourite part as there are so many clapped out dated dumps in Blackpool at the min. Overall fantastic stay and will most definitely return.

Stayed October 2013, travelled as a couple
Helpful?
2 Thank Jonny2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrington, null, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

Stayed one night at the Novello, we were meeting up with some friends on a hen weekend who were staying at another b and b. Lovely welcome from owner, nice clean rooms and great breakfast. Very good location close to all amenities and reasonable priced ....what more can you want

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wishaw
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 September 2013

We picked this hotel as a last minute thing. What a great choice 2 adults overnight. The accommodation is spotless clean the owners were extremely helpful and breakfast was great. Would recommend this hotel and was only minutes walk to the Sands where the show was. Will be back.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northamptonshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 August 2013

This is the 5th year running that I have stayed at the Novello – my 7th stay in total. Once again I had a very enjoyable 5 day visit. The owners, Fransje and Robert, always make me very welcome.

My room was excellent, very clean, nice comfortable bed, digital TV with Freeview, plenty of storage space including large wardrobe, desk and chairs plus very good en-suite facilities with power shower.

The breakfasts were superb and included a choice of cereals, fruit, yoghurt, juices, etc. The full English breakfast was well cooked and very nice. Also tea or coffee plus plenty of toast and marmalade. Robert’s breakfasts are one of the highlights of staying at the Novello!

Hotel is well located in central Blackpool near to the Tower and just a few minutes’ walk to the seafront and the famous tramway.

The Novello is ideal if you require somewhere nice and quiet to stay. Highly recommended.

I am looking forward to another visit in September.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tramfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eleonoor, Owner at Novello B&B, responded to this review, 22 August 2013
you are still a Wonderful guest and, as we have said before, it also works both ways! But I am proud to see you so happy with your stay, you are used to us and that also means you expect us to meet the set standard and I am proud to be able to meet that. I look forward to see you back later in the Season!
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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 May 2013

First time stayed at this place and was very impressed made to feel welcome and very helpful, in a ideal location only a couple of minutes walk to sea front and town centre staff very friendly a very clean place and idealy sized rooms for couples or traveling alone, breakfast was very good would definitely stay again and would recommend to anyone looking for a small friendly run hotel and very good value for money

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tonyMarley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eleonoor, Owner at Novello B&B, responded to this review, 22 August 2013
Thank you for the kind words, I am proud with what we achieve and see that we manage to make a positive contribution to your leisure time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novello B&B

Property: Novello B&B
Address: 11 Hornby Road, Blackpool FY1 4QG, England
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Beach Kitchenette Suites
Hotel Style:
Ranked #179 of 911 B&Bs / Inns in Blackpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novello B&B 3*
Number of rooms: 15
Official Description (provided by the hotel):
Welcome you to The Novello B & B with 15 en-suite bedrooms and a lift to all floors, comfortable clean and bright bedrooms and offering a traditional home cooked breakfast in our comfortable restaurant. We also have a lovely lounge TV room. We are a stone's throw away from the beach and a hop skip and jump from the town center. We can offer accommodation to all ages but do not accept stag and hen parties. We are located opposite the coach station and have car parks either end of our street. If you're looking for a home from home then we are for you and look forward to seeing you at The Novello B & B soon. We do not have any parking here but there is car parks near us. ... more   less 
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