Myself and father went there for the weekend On arriving the reception desk were very helpful and informative. General appearance it looks a bit tired and dated. Maybe the management prefers that overall appearance but it could do with moving with the times. The security system for the front doors is a good set up with your own personal fob to enter the building. The hotel is a bit of a maze and I found a number of people wandering around totally lost going up and down stairs and at their age you could see they were getting frustrated. Maybe some sort of sign either side of the reception desk would be a good way forward. As even we got lost due to the way the hotel rooms seem to be split to either side of the reception area. The bedroom all though a bit dated.Were very clean and tidy the beds if you like a very soft springy mattress you will be over the moon. :0) my father lay quickly on his the first time and bounced back up :0) his face was a picture. So if you have a bad back maybe give the hotel a ring before booking and see if they can provide a harder mattress. I did mean to ask, but forgot as I have a bad back,but with only staying there two nights there was no point changing even if it were possible. The meals were very nice, good variety and nicely presented. The restaurant staff were fantastic and could not be helpful enough. Constantly topping up the buffet trays. The floor in the restaurant could do with being strengthened as it is seriously bouncy!!! So consequently when some one walked past you would shake when eating your meal. But all in all with regards to the breakfast and evening meals they were really enjoyable. The entertainment in the evening was fantastic. We were going to go into Blackpool on the second night but the entertainment was so good we stayed. The resident comedian was very funny and the dancers were excellent along with the singers. You thoroughly got your money’s worth with the entertainment. Prices of the drinks were a bit steep but then captured audience!!! Checking out was very straight forward and again staff could not help you enough. In all it was not such a bad weekend. Not been to Blackpool for the best part of 40 odd years. But would go back again lots too see but would try another hotel next time. Best thing about the hotel was there were no children!!! Bonus !!! Thank you very much too all the staff at the hotel for making the weekend as nice as possible.