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“Not the best premier inn”

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Premier Inn Blackpool Airport Hotel
Ranked #33 of 73 Hotels in Blackpool
Reviewed 7 August 2014 via mobile

Let's start with the good - all the reception staff were pleasant and helpful just as you would expect.

However, everything else was not want we normally expect from this chain. The cleaning was not great (no tea bags or coffee on two occasions and cleaning spray left in the bathroom luckily my child is old enough to know not to touch it).

There is no restaurant in the hotel but you go to the pub next door.

The main issue I had was nowhere on the website show does it state there are no lifts. I admit there are only 2 floors, however, as a single mum with asthma taking suitcases up and down stairs can be an issue. If I'd known this I might have requested a downstairs room or gone to another hotel.

Both my daughter and I said nothing apart from the reception staff made this hotel feel like a premier inn and if we return to Blackpool we will look elsewhere to stay.

Stayed: August 2014
3  Thank Baddeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna N, Manager at Premier Inn Blackpool Airport Hotel, responded to this reviewResponded 26 August 2014

Hello Baddeb,

Thank you for taking the time to review our hotel, I am sorry that on this occasion you felt our usually high standards where not met. I will be personally looking into your cleanliness comments. I have looked into the website and if you click on disabled access it has a break down of each hotels details. However I will look into having the fact we have no lift made clearer and on our main page.

Thank you again for your feedback.
Kind regards
Donna N
Operations Manager

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306 - 312 of 523 reviews

Reviewed 5 August 2014

I always stay at this hotel its in close location to the beach and other amenities.
The staff are all friendly and polite.The bedrooms are clean and comfy although i had a problem with my bed it was eventually sorted( it did not spoil my stay in any way).Great place for families with children, has a Wacky Warehouse on site too. No need to ponder on whether to stay here or not.. BOOK NOW..!!! Yes, i may seem a little OTT but I do so LOVE Premier Inn BlackPool Airport. xx

  • Stayed: August 2014, travelled with family
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1  Thank Sharon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna N, Manager at Premier Inn Blackpool Airport Hotel, responded to this reviewResponded 7 August 2014

Hello Sharon T,

Thank you for your very lovely review, we are so glad you had a lovely time again, beside your bed issue, we are getting the brand new premier inn beds very soon, and hope to welcome you back to an even better nights sleep.

Kind regards
Donna

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Reviewed 26 July 2014

We liked everything about the hotel other than 1 main thing. The room was far too hot through night. We had to put up with a fan on all night which hindered our sleep but please consider air con here.

  • Stayed: July 2014, travelled with family
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Thank David9307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna N, Manager at Premier Inn Blackpool Airport Hotel, responded to this reviewResponded 7 August 2014

Hello David9307,

Thank you for your review on Premier Inn Blackpool Airport, we are sorry your stay was hindered by the hot room, although we do try our best with fans and providing sheets, we are aware that air con would be fantastic. The company is upgrading some sites with air con so fingers crossed.

Hope to see welcome you again soon
Kind regards
Donna

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Reviewed 25 July 2014

We stayed here before a flight from Blackpool Airport, but it would be worth considering it for a visit to Blackpool itself as the Squires Gate tram stop is only a 10 minute walk away.
The location is ideal for Blackpool flights as it is only 100 yards from the terminal. The staff were very knowledgeable about the quirks of flying from Blackpool (Airport development fee, parking) and saved me a lot of time and effort with their advice. We will definitely stay here again.

The only downside was the Air Balloon restaurant. Although the food was good and the staff very freindly and helpful, for the evening meal they were severely understaffed. It's one of those restaurants where you note your table number then order your food at the 'food ordering point', then your drinks at the bar. There was one person taking food orders and one at the bar. The queue was enormous! It took nearly 25 minutes to get my food and drink orders placed! Luckily we were in no hurry, but for some in the queue it was very frustrating.

Stayed: July 2014, travelled with family
Thank Jonty007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna N, Manager at Premier Inn Blackpool Airport Hotel, responded to this reviewResponded 7 August 2014

Hello Jonty007,

Thank you for taking time to write your review, we are glad you enjoyed your stay with us and it is nice to hear we provided you with information you needed. I can only apologise for your poor experience in the air balloon and I will pass your comments to the manager next door.

We look forward to seeing you again soon at Premier Inn Blackpool Airport.
Kind regards
Donna

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Reviewed 18 July 2014

We have used this Premier Inn many times and yet again had a very comfortable stay.
They now provide a separate sheet in case the duvet is too warm which is an added bonus.
The staff were very helpful

  • Stayed: July 2014, travelled as a couple
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1  Thank Jayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna N, Manager at Premier Inn Blackpool Airport Hotel, responded to this reviewResponded 24 July 2014

Hello Red L,

Thank you for taking the time to write a lovely review, I am glad you had yet another enjoyable stay with us and you found the sheets a welcome addition in this hot weather. We look forward to seeing you again soon.

Kind regards
Donna
Operations Manager

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Reviewed 8 July 2014

Blackpool Airport hotel - is a fantastic example of the new upgraded (Lenny Henry) Premier Inn.
Right next to the airport - it is wonderfully clean, comfortable and an excellent advert for this budget hotel chain.
No hesitation in recommending it - great value for money!

  • Stayed: June 2014, travelled with family
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Thank Shirley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna N, Manager at Premier Inn Blackpool Airport Hotel, responded to this reviewResponded 11 July 2014

Shirley T,

Thank you for such a lovely review, I have shared your comments with all the team. We are glad you have a lovely time and look forward to welcoming you back again soon.

Best wishies
Donna Nobile
Operations Manager

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Reviewed 7 July 2014

Ideal for the Pleasure Beach and Waterpark -saved three to four hours on the visit. Had a great nights sleep, good breakfast and no trouble with the Car Park, book early for a excellent price! Pity they don't do discounts with the Pleasure Beach -hint hint!!!

  • Stayed: July 2014, travelled with family
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1  Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna N, Manager at Premier Inn Blackpool Airport Hotel, responded to this reviewResponded 11 July 2014

Mike F,

Thank you for taking the time to leave a lovely review, we are glad you enjoyed your visit to blackpool, and look forward to welcoming you back to Premier Inn Airport again soon. Again we are sorry we are not able to offer discounted tickets to the pleasure beach along side the others we do offer.

Kind regards
Donna Nobile
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Blackpool Airport Hotel

Address: Squires Gate Lane, Blackpool FY4 2QS, England
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#10 Business Hotel in Blackpool
#17 Romantic Hotel in Blackpool
#18 Family Hotel in Blackpool
Price Range: £44 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Blackpool Airport Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
Blackpool Airport is based at the international gateway to Blackpool. All of our rooms are fully equipped with everything a family will need to have a fantastic stay. Blackpool Pleasure beach is under 2 miles away. The adjacent 2for1 restaurant, The Air Balloon, offers great pub food and a children's Wacky Warehouse. So why not sit in the sunshine for lunch and catch a few rays on the nearby beach. Important info We are located close to a major airport. Our bedrooms are insulated to minimise any possible noise disturbance. Directions: M55(J4), follow A5230 and turn left at 1st roundabout to just before Squires Gate Railway Station. Next to the Air Balloon ... more   less 
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Also Known As:
Premier Inn Blackpool Airport Hotel Blackpool

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