My partner and I have just returned from a 2 night stay. We only booked due to watching a show in Blackpool. We upgraded the room and was shocked to see the room provided. The room had mould on the walls and windows ill fitting, due to high wind outside they whistled all night. There was a nail sticking up from the lino on the bathroom floor. If this was an upgrade I wouldn't like to see a standard room. There was a strange smell outside our room, which smelt like gas. The towels in the room were stained. There was only 1 light bulb working in the room. At 4am the tank outside our room was filling up and woke us up. The car park had room for 12 cars. This is a bonus until you come back to find your boot unlocked and ajar. You leave your keys at the reception, the car was moved at least 3 times by a member of staff. There was no reason why our car needed to be moved as we didn't use it, seemed like they just liked moving the cars around. Not an ideal hotel for people with mobility issues as we were on the 3rd floor and the dining room was in the basement. The breakfast was ok, you had a choice of cereal and juices then a cooked breakfast. I did feel rushed with the shortage of tables. Don't think we will be returning to this hotel again. On leaving we were not asked if we enjoyed our stay, which I think is strange due to them asking you to put reviews on here... We didn't want to complain and make things worse than they already were. I cant see how people would want to stay for a week.
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