Whilst I would like to give this hotel a poor rating, I will not...But this is due to the helpful and hard working staff who really do try their best.
This hotel was booked by using an amazon local discount voucher, but I was told that I also had to pay to upgrade as the standard room the voucher related to was not available.bad experience of using amazon vouchers, Which I will not be doing again ,I will also be contacting Amazon reference this.I paid £99 for a 2 night stay which although isn't extortionate I found it to be over priced for the standard provided. As I said I paid for an upgrade room, god knows how bad the standard room would have room, the upgrade room sported mouldy walls, whistling drafty windows, stained dirty towels that were not changed, a faulty heater that threw out sparks when plugged in to try and warm the cold room, lights that didnt work in the room, a nail that was protruding through the bathroom floor, struggled to find the dining room due to no signage and no staff around, actually found it hidden in the stingy dungeon area of the hotel.To be totally blunt-the hotel did its job, it provided us a base for a couple of nights, we hardly spent anytime in the hotel but we never intended doing,Just one more gripe, the car parking situation is a joke, you have to leave your car key in reception, and my car was moved several times by hotel staff, I dread to think the legal implications of this should something serious happen, i.e your car is left insecure by hotel staff, then it is stolen. unlikely you would think, believe me its not...my car was left unlocked by the hotel staff. I wouldn't return, and I think the amazon local voucher results in you being treated as a second rate guest.
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