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“Small but friendly hotel on seafront”
Review of The Strand Hotel

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The Strand Hotel
Ranked #24 of 73 Hotels in Blackpool
Certificate of Excellence
Reviewed 15 November 2011

I stayed for 2 nights for a stag weekend and wanted to stay in a better hotel than the usual B&B. It was nicer but still has the B&B feel to it, rather than a hotel. There is a small bar and restaurant. Rooms were fine but nothing special. It is on the north part of the town but not far from the nightlife. The only problem we had was the breakfast. Lots of things missing from the tables e.g. cups, spoons etc, and when you ask the staff for these things it was a bit of a chore. All the other staff on reception or bar were friendly and always willing to help.

  • Stayed: November 2011, travelled with friends
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Thank dikthegeeza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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481 - 487 of 703 reviews

Reviewed 13 November 2011

I stayed for 2 nights whilst down on business. My husband has stayed in the past whilst on a lad's weekend and thought it was great. Unfortunately, he must have had his blinkers on, the room left a lot to be desired. The bed was clean, but the rest of the room was dirty and badly needed decorated. The carpet was dirty and badly stained. I informed the receptionist who was going to have a look at the room and have the issues addressed. The staff were fantastic, if the room was clean, I would go back as they were so nice. I have looked again at similar reviews to mine and at the replies from the management. Rooms should be clean at all times and not just deep cleaned at the end of the season. Each guest pays to stay in the hotel, so should be afforded the courtesy of a clean room.

  • Stayed: November 2011, travelled on business
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3  Thank samfan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStrandManager, Manager at The Strand Hotel, responded to this reviewResponded 14 November 2011

I totally agree with you all rooms should be clean for all guests at all times. Our rooms are clean and I have personally checked the room you stayed in this weekend I admit the carpet is lightly stained in places (being a family room this tends to get stained more often) but the room is spotlessly clean. We are currently redecorating all rooms and deep cleaning carpets a task which is undergone twice a year. With 35 bedrooms in total this takes some time to complete as a floor at a time has to be closed to facilitate this. I can assure any future guests that we do pride ourselves on our cleanliness.

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Reviewed 8 November 2011

We stayed 2 nights on th 4th & 5th nov at the strand for my husband,s 50th birthday treat,from the min we arrived there was a smell to the hotel,the staff was helpful on the desk,lift very slow,double room small not very clean stains on carpet,first night we had entertainment then nothing on the second night when booking they did say there would be entertainment on both nights,breakfast on the first morning was fantastic staff on the ball couldnt do enough second morning 1 member of staff was rude not a smile on her face food was slow coming and only just warm,another member of staff smelled of BO but he was so helpful and couldnt do enough for you not sure if i would go back again for the price i paid have sent hotel an e.mail and had nothing back as yet....

  • Stayed: November 2011, travelled as a couple
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Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStrandManager, Manager at The Strand Hotel, responded to this reviewResponded 11 November 2011

I am sorry to hear that you found your stay with us unsatisfactory. Our staff are usually praised for their efficiency and friendliness and it is unusual for them not to smile. I have had a word with the team working on Sunday morning regarding your complaint to bring this to their attention. One member of staff is upset by your reference to him and feels this is not the place to air these views, which we strongly refute.
Again I have spoken to housekeeping regarding your room, all our carpets and the whole of the hotel undergoes a thorough deep clean at the end of what has been a very busy season to address the inevitable wear and tear.
There was no entertainment on the Saturday because of bonfire night and the lack of guests choosing to stay in the hotel for the evening, prefering to watch the various firework displys in Blackpool.
I immediately respoded to your email which you should have recieved.

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Reviewed 3 November 2011

An excellent hotel, the staff were brilliant in helping to organise a very special surprise birthday party. They were happy to help me decorate and blow up balloons. The food that was served was brilliant, there was certainly plenty of it. All the staff were very courteous towards the guests and always willing to help wherever possible. The owner of the hotel also introduced herself to us and helped with the evening, she was very friendly and ensured the evening went smoothly. I was very pleased with the hotel and staff in general, it was very clean and well run.

  • Stayed: October 2011, travelled with friends
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1  Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2011

Stayed at the strand on grand national day. From the moment we arrived we had a good feeling about the hotel. All the staff were brilliant and more than happy to help. Amazing seafront location especially when we were sat on the front in the glorious sunshine. Entertainment on a night time was funny and had a great atmosphere. Breakfast was best I have ever had in a hotel anywhere as all ingredients were fresh and of a high standard. Decor of hotel is modern clean and to a high standard. The view from the restaurant is not to be missed. Can't wait till my next visit

  • Stayed: May 2011
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1  Thank BillyHutchinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2011

Stayed for 2 nights at the beginning of half term week. Hotel is in a great location, less than 10 minute walk down prom to the north pier. Far enough out of the way to be nice and quiet...perfect!

When we settings we had asked for a parking space to be reserved, got speedy email explaining where to park. When we arrived there was not a space free but as we were checking in one became free, reception staff were fab and kept it free while we moved the car.

The room was great, double with a sea view. Modern decoration, nice bathroom, plenty of storage space. Room was not huge but was perfect as a base for exploring

Great breakfast both days, serve yourself cereal or full English. There was also fruit and pastries etc. Lovely to have breakfast overlooking the sea in modern breakfast room.

Can't praise the hotel enough, if I return to Blackpool i would defo stay here again! Highly recommend

  • Stayed: October 2011
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Thank E-olly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2011

We stayed here for two nights in October and were very happy with the hotel.

All the staff are very helpful & friendly. The bed was comfortable & the buffet breakfast means you can eat as much as you like.
The bar prices are excellent for a hotel, (a pint for less than £3 or a double for £2.50), and kept open until a reasonable hour. Good barman too.
Was disappointed to find that no food was served after 8pm though.

All in all a great value for money hotel. Would recommend.

  • Stayed: October 2011
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Thank Timtwist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Strand Hotel

Address: 326-328 Promenade, Blackpool FY1 2JG, England
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #24 of 73 Hotels in Blackpool
Price Range: £57 - £57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Strand Hotel 3*
Number of rooms: 33
Official Description (provided by the hotel):
Winners of Blackpool Hotel of the Year 2009. Situated in a prime location on Blackpool’s exclusive North Promenade, a leisurely stroll from the Golden Mile, you will find one of Blackpool’s finest hotels - as featured on Coronation Street! You’re guaranteed impeccable service with a warm and friendly welcome from an award-winning family team. Offering a home-from-home experience for guests seeking the best in comfort and quality. We promise nothing less than a memorable stay. The Strand Hotel is the place to stay ... more   less 

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