Just returned from a weekend at the Strand. The hotel was tastefully decorated with plush carpets and the bedrooms were very comfortable and very modern. The food was mostly excellent however I noticed that all the small boxes of cereal on offer for breakfast were out of date. The cooked breakfast was excellent though.
There was a very long wait for our main course on our first night. Our starters arrived piping hot and I would certainly recommend the Mushroom and Cheese Pots which were delicious. After we received our starters we had to wait at least an hour before we received our main course. The hotel was not busy which may have explained the delay but this was not the case. Our main course was not hot and had been left sitting before being served. We were informed that the waiter had been called away. Although we wre let down by our main course the dessert which followed was excellent. I had the rhubarb crumble which was piping hot and very tasty.
We had no problems with any delays with our meal on our second evening, the only slight annoyance was we were asked at 4.30 pm if we were able to have our evening meal at 5.30 as there was a 21st birthday party on that evening. Whilst this was not a problem we felt that we could have been told this earlier on that day, perhaps at breakast.
All in all I would recommend the hotel and would return, I just feel that there was a lack of attention to detail in some parts, especially with regard to the out of date breakfast cereal and the evening meal we received on our first night.
The staff were all very friendly, and would return, we were disapointed there was no entertainment but can understand as the hotel was not busy this would not be possible
- Official Description (provided by the hotel):
- Winners of Blackpool Hotel of the Year 2009. Situated in a prime location on Blackpool’s exclusive North Promenade, a leisurely stroll from the Golden Mile, you will find one of Blackpool’s finest hotels - as featured on Coronation Street! You’re guaranteed impeccable service with a warm and friendly welcome from an award-winning family team. Offering a home-from-home experience for guests seeking the best in comfort and quality. We promise nothing less than a memorable stay. The Strand Hotel is the place to stay ... more less