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“Excellent central location, tiny room sizes.” 3 of 5 bubbles
Review of Crewes Original Hotel

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Crewes Original Hotel
Ranked #467 of 913 Blackpool B&B and Inns
Scotland
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
“Excellent central location, tiny room sizes.”
3 of 5 bubbles Reviewed 6 November 2012

I am a great believer in trying to be as fair as possible, and as a journalist, objective without personalising.

Firstly this hotel has what arguably has to be one of the best central locations in Blackpool, being located a stones throw from the Central Pier, and therefore equidistant from the North & South promenade areas. The town centre and Tower, as well as the Pleasure Beach are within walking distance. There are plenty of local restaurants in the immediate vicinity, some offering various deals 2 for 1, 2 dine for £5.99 etc. Please be aware that the hotel does not offer food therefore you will require to eat out, including breakfast. The hotel have arranged a deal for breakfast for customers at a local cafe within a 3 minute walk.

I had booked two rooms for a family break, a twin and a double with sea views. That is what we received, therefore no complaints there. The twin room on the top floor was for our two children and the climb up several flights stairs would be unsuitable for the elderly, infirm or disabled. The size of this room was reasonable and it accommodated 2 beds, a wardrobe, bedside cabinets, small table and chair. It had a lovely outlook over the North Sea through a large picture window.

Unfortunately the double, room 18 was absolutely tiny, as can bee seem from the attached pictures. in fact i would go so far as to say that this room was originally part of the room next door, number 18 and had been subdivided at some point to form extra accommodation. This is all fine and well if you can still provide substantial accommodation and floorspace, this was neither! It was so small the room could only take one bedside cabinet with the bed being hard up against the wall. The wardrobe was located at the foot end, therefore if the person being on the wall side of the bed needed up during the evening, they either had to wake their partner, or crawl on hands and knees to the end of the bed to get to the bathroom.

This is patently not a double room, in fact it might just have been acceptable as a single, in fact, I very much doubt that the room could have taken anything other than the basic standard sized double. It would definitely not have taken a Queen or King size bed.

The room measures approx 10' wide at it's widest point and substantially less elsewhere within the room where furniture takes up floor space.

Similarly, the bathroom had been shoe horned into a corner of the room and was woefully inadequate again in terms of size. The roof tiles were damaged and mouldy, the toilet seat loose and no bath mats were provided to stand on when exiting the shower. We had to request spare toilet rolls as only one was provided in the bathroom, although these were readily and helpfully sourced by the maid. Perhaps it would be an idea to simply place 2-3 in the bathroom for customers use and to thereafter replenish as required, rather than having customers requesting them.

The hotel website states that rooms had been refurbished, however this was not evident in room 18. The fittings and furnishings were basic, i.e. cheap veneered MDF side units/table and appeared dated. The televisions were older models (no flat screens). I did note that the hotel is up for sale at present, and this might explain some of these problems.

We had to turn the heating off in the room it was so stifling and uncomfortable due to the size of the room, and the fact that there is only one tiny top window which opened. We left this open, but as a result of the plastic bunting strung up outside the hotel which rattled and groaned like an 90 year old asthmatic the minute a breath of wind hit it, meant we had to close the window in order to be able to sleep. Proprietor please note: remove the bunting, it serves no purpose, and given that it is torn, worn and faded it seems pointless leaving it up. The fact that the curtains didn't close properly and were hanging off the curtain rail probably didn't help either, given the floodlighting from outside during hours of darkness.

The hotel and all it's marketing products make a big thing of it's past award being the winner of "The Hotel of the Year" however this was won in 2005/6 season and using it now is well past it's 'sell-by date'. It could be construed as being misleading, although I am fairly certain that this is not the intention, and that it is simply seen as an award which was won and therefore used 'actively' - brochures, website, external face of the hotel etc.

The staff were all exceptionally friendly and helpful - pointing out local car parking facilities and recommending a restaurant when requested. There were no complaints in this area and they couldn't be faulted in any respect. Nor were there any overall concerns with regard to general cleanliness within the hotel environment.

As noted earlier, the hotel no longer provides any food service, but does have a small cocktail bar which is open for guests as and when required. Prices were fairly standard and not exceptional.

Please note there are no car parking facilities at this location, however staff did advise of local car parks nearby and on-street parking availability. For those considering the on-street option, please note that this is a busy pub/nightclub area and cars have been damaged in the past.

Keys are provided to the external door of the hotel allowing access after hours and conforming with good security provisions.

As for pricing structure - well I don't think you'll find cheaper for a centrally located Blackpool seafront hotel. £15 per person per night for adults and half price for children, no matter what else may be needing attention, is an absolute bargain for illumination period (October) in this resort.

So, on balance, was this good value - undoubtedly yes. Could some of the defects be rectified? absolutely and with little difficulty, would that increase my 3 star 'average' rating to a 4 star 'very good' - without a doubt. But please give consideration to my comments regarding room size (18) as a double room and consider rebranding this as a decent size single room instead.

Room Tip: Check with the proprietors for room sizes as these can vary substantially.
See more room tips
  • Stayed October 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank The-travel-writer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 reviews from our community

Traveller rating
    129
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    29
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    60
See reviews for
85
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2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Barnsley, United Kingdom
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 November 2012

We booked at Crewes original hotel after not being able to get into the hotel we usually stop in as it was a last minute booking. We wanted a hotel on the seafront so our 2 year old could look out of the window at the illuminations. We read the reviews on here after we booked and was a little worried. But the hotel was fantastic value for money. It was room only basis, the room was small but we only really slept there and was fine for a few nights, The room was clean and tidy and was serviced once whilst we were there. It was a very cold weekend but the heating in the room was fantastic (although the bathroom was frezzing). The only real down side to the room was the old tv with only 4 watchable channel!!s..( what did we used to do with only four channels lol), because we were in our room early at night for our little one to go to bed we were a little bored lol.
The staff were very welcoming and made our stay enjoyable.
if you want a hotel on a budget in a great location book here.

Room Tip: Sea view was great
See more room tips
  • Stayed November 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank joanne w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuneaton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 29 October 2012

I think feedback should detail the positive and negative of an experience. We have just returned from a two night stay at the hotel. First the good, ideal location, good sea views, warm, fairly clean, bar lady very attentive and courteous, bar prices very reasonable, secure (door constantly locked). Things that weren't as good, watch out for the unexplained surcharge on card payments when booking, no in house breakfast option (have to visit café around the corner, which was good, but extra cost) Web site photos show hotel better that actually is (maybe the photo’s are a little old) only two plug points in our room (so unable to watch TV, have side light on and boil the kettle at the same time) T.V small and old andvery high up the wall, Hotel of the year award if only for a particular category (gold award 25-30 bedroom hotels) not the overall winner, shower in our room went hot when turned to cold and vice versa. Owner made flippant comment when mentioned this point. Luckily we aren’t suing for what could have been a very different story when our 6 year old had a shower and turned it to cold, 10.00am check out. Overall enjoyed our stay, fell we saw better hotels at a better price.

  • Stayed October 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
evra, Owner at Crewes Original Hotel, responded to this review, 31 October 2012
Thank you for your review all feedback is appreciated. I would take issue with a few of your comments. The rooms are not old and have been refurbished in April 2012. There are two plug sockets in each room both with double sockets so you could plug in all your appliances if you had used both sockets. We did win Hotel Of the Year and had over 600 nominations from people who had stayed with us. A mystery shopper from Blackpool Tourist Board then stayed at the Hotel without us knowing to assess the property independently. We were outright winners of the accolade and worked very hard to achieve this. The property has three stars and is accredited and assessed yearly . I note that you said you could find a better property for the money. We charge £15 a night for an adult and £7.50 for a child. We are the most central Hotel on the seafront and have three stars, you had a sea view I think you would find it difficult to find a better quality establishment for £15 a night. With reference to the shower, I'm sorry if your daughter turned the shower the wrong way and burnt her self. I expressed my concerns when you told me, but as I said to you at the time the showers are all correctly plumbed in and are all in perfectly good working order.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckingham, United Kingdom
1 review
5 of 5 bubbles Reviewed 23 October 2012

I have stayed at this hotel many times now with members of my family and over the years have always felt comfortable with the kind and welcoming way that Debbie has made the stay enjoyable.
The hotel is excellently located , the staff are friendly, nothing too much trouble and all the ingredients are there for the visitor to enjoy a true Blackpool experience--whether you are a first time visitor or regular.

Room Tip: sea views are worth it!
See more room tips
  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NIGEL N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 October 2012 via mobile

just arrived home from another lovely stay at this hotel. had a great family room (room 25) with a view of the prom. my 3 year old daughter loved looking at the illuminations every night from the window :-) Will hopefully see you next year and thanks again for another pleasant and enjoyable stay .

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jtaylor14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuneaton, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 September 2012

Review from Kevin and Samantha Smith we have just got back from a great 5 days at this hotel so we don't understand why there is so many bad reports about this hotel .
the staff are all friendly and helpful we have never had a problem with our stay here and we have stayed here a number off times. Debbie and Julia are the main 2 staff during the day and night .
it has always been clean and comfortable.
the hotel is in a central location for town and the piers it is also on the sea front .
we will see you again next year .thank you for a lovely stay x

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samantha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, England, United Kingdom
1 review
4 of 5 bubbles Reviewed 22 September 2012

We have just returned from a 4 night stay at the Crewes Original Hotel and enjoyed our time there. The hotel was clean and tidy, had a t.v in the room, tea and coffee making facilities. Debbie and the team were really friendly and helpful, very polite and made us feel very welcome. Although the hotel needs updating inside what you have to remember is that you are paying only £15 for a Hotel right on the centre of the promenade/sea front and we think what you get is excellent value for money and the staff are nicer and more friendly than you might get in a 5* hotel.
Lovely Hotel, Thanks Debbie and the team for making our holiday so lovely xx

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
evra, Owner at Crewes Original Hotel, responded to this review, 23 September 2012
Dear Sarah thank you for your kind comments, it's really appreciated when people take the time to write something for us. We are really glad you enjoyed your stay and hope to see you again next time you are in sunny Blackpool! Hope you found the zoo okay and enjoyed your day. Thanks again, kind regards Debbie and the team @ Crewes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crewes Original Hotel

Property: Crewes Original Hotel
Address: 203 Promenade, Blackpool FY1 5DL, England
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Beach
Hotel Style:
Ranked #467 of 913 B&Bs / Inns in Blackpool
Price Range (Based on Average Rates): £
Number of rooms: 24
Official Description (provided by the hotel):
Central seafront Blackpool. We are the most central location on the seafront, the closest to The Tower. We have three stars from Visit Britain. All rooms are en-suite with Tv, complimentary tea making facilities and free wi-fi. we have a lovely outside patio area and a licensed bar. ... more   less 

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