We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“brilliant hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The New Promenade Hotel
Ranked #237 of 859 Blackpool B&B and Inns
Certificate of Excellence
warrington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“brilliant hotel”
Reviewed 4 July 2012

I have been going to this hotel for years.the staff are brill they cant do enough for you.The rooms are clean and tidy.The breakfast is nice and you can have as much tea and toast as you can handle.The bar is great beer is cheap and open till late.This hotel is a good place to stay try for your self.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 38andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at The New Promenade Hotel, responded to this review, 8 July 2012
Thank you for your fantastic review.We are pleased that you enjoyed your stay with us and we hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

307 reviews from our community

Traveller rating
    156
    68
    19
    17
    47
See reviews for
105
76
9
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviewed 2 July 2012

as we got up too the hotel they are not as seen in pictures! walked in and had a horriable greasy smell. Went to use the toilet to find urine all over the seat. Never looked at the rooms as all of that was enough! Never got welcomed or anything. Wouldn't recommend!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caaathunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at The New Promenade Hotel, responded to this review, 8 July 2012
you arrived at 10.30 a.m. before the cleaners had a chance to clean the room and you were obviously upset the room was not ready but if you think about it how can we get the room clean before the previous people have left.The previous night we had driving rain and gales and as we are on the sea front the front of the property did look scruffy with the windows needing cleaning but every other hotel on the sea front would have been the same.You complained about the urine on the toilet seat in the public toilets,so I checked this out and I admit that there was a tiny drop but I had to look twice to see it as it was so small an amount but an hotelier can only put in place regular cleaning of the toilet and cannot follow every single customer who uses the toilet.The rest of the toilet was immacculate.We do care about all of our customers and we are very friendly as most reviewers have said.I understand that one of our customers did say to you that we were very friendly people as you were going.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wigan, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2012

This great family run hotel is the best value for money ive spent in Blackpool this year so far.
as decorating is taking place the hotel will only look better and better as the year goes on.

I had a very spacious sea view room, and is right were you need to be to be within walking distance for all the main attractions!

The food was 10/10 with the cook using fresh local products she is an absolute wonder in the kitchen the three course meal wouldnt of looked out of place at a posh restauraunt.

The breakfast was again 10/10 on taste but would of liked a touch more to be honest.

Room Tip: Sea Front available so dont for get to ask
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DanBibby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leigh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2012

stayed at the new promenade,Peter+Gem were fantastic,rooms clean,food excellent,will return again,thanks to them both for looking after me so well.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank isobel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at The New Promenade Hotel, responded to this review, 8 July 2012
Thank you for the review.we really enjoyed your company and we are looking forward to seeing you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2012

My partner and i booked a seaview room with our 2 year old boy, when we got there we never got a seaview room and we got stuck in a room where people could smoke. We were sat in our room choking on the fumes from people next door. The room was a mess with wallpaper hanging off and mould around the shower. My partner was laid in bed and could smell vomit as if the sheets hadnt been cleaned properly. Its a shabby hotel and you get what you pay for, as we went for the cheapest. We made our excuses and left.The photos on the internet are completely different from what you actually see and get.

Room Tip: find a different hotel!
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leigh, United Kingdom
2 reviews
Reviewed 29 June 2012

Just Stayed At The New Promenade Hotel. Would Like To Thank Peter And Gem For A Really Enjoyable Stay.The Rooms Were Clean And Had Everything We Wanted.The Food Was Second To None Absolutley Fabulous.Will Certainly Return.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathleen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton
2 reviews
Reviewed 23 June 2012

My sister and i, have been going to this hotel for years and still are very confused at some of the negative reviews.

The staff - extremely polite and will go out of their way to assist you
The owners - Pete and Gem are so welcoming and friendly, you only need to ask them and they will do anything for you.
The Hotel - Rooms are clean, beds are comfy, water is always hot, the breakfasts are decent portions full English no complaints whatsoever.

We have rebooked, for July, August and September.

Hope to see you soon.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irene J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Blackpool hotels
0.0 mi away
Royal Seabank Hotel
Royal Seabank Hotel
#32 of 73 in Blackpool
861 reviews
0.4 mi away
The Royal Carlton Hotel
The Royal Carlton Hotel
#26 of 73 in Blackpool
261 reviews
1.4 mi away
Stuart Hotel
Stuart Hotel
#43 of 73 in Blackpool
254 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Ibis Styles Blackpool
Ibis Styles Blackpool
#34 of 73 in Blackpool
1,012 reviews
0.0 mi away
Balmoral Hotel
Balmoral Hotel
#54 of 73 in Blackpool
176 reviews
0.1 mi away
Blenheim Mount Hotel
Blenheim Mount Hotel
#218 of 859 in Blackpool
286 reviews
Show Prices
Show Prices
Show Prices

Been to The New Promenade Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The New Promenade Hotel

Property: The New Promenade Hotel
Address: 229 Central Promenade, Blackpool FY1 5DL, England
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge
Hotel Style:
Ranked #237 of 859 B&Bs / Inns in Blackpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — The New Promenade Hotel 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Book Direct Rooms, Ebookers, Hotels.com, Odigeo and Evoline ltd so you can book your The New Promenade Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing