We are just back from a fantastic 5 days in Blackpool. When we arrived there had been a leak so we did not have room of our choice which was not a problem but giving a full round of drinks on the house for the inconvenience, which there wasn't any as rooms were lovely, bright, roomy and most of all clean.
At any time we needed anything staff were more than happy to help. We travelled as family of 6 between ages of 41 and 7 and every one of us were happy. The owners have a lovely son who is very well mannered and encourges other children playing in bar area to be same while playing with them which was warming to see.
We had clean towels every day, tea and coffee tray was re-stocked daily, extra toilet roll put in rooms and breakfast was yummy.
The bar/staff were great, entertainment very good but sadly only lasted an hour which i felt could have lasted bit longer. I did question this and it is because its a family hotel and they have to consider there other guest who want to sleep early. In saying this i was in hotel bar till 2am one night and we had music on just not to loud and had great laugh.
I have read other reviews and dont get how they can be so negative as that is not what we experienced.
I would recommend this hotel to friends and will be going back next year for sure.
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