We arrived after a few hours travel to knock on the door. A female answered, there was no introduction she could have been the cleaner. Turned out she was the owner. When making the booking I was told we would be allocated a parking space for our stay. What they didn't say was there was only 3 actual parking spaces. We were told to park in an alley and to park as close to the wall. When I rang the bell a man then answered and when questioned about the parking he became very rude. Our full stay I saw neither of them smile. The woman Diana I believe as she didn't introduce herself spoke to staff like she was dirt on her shoe. The rooms were ok not fantastic. Family room the carpet was thread bare. The wet room shower was awful once someone had a shower you couldn't use the toilet unless you had your out door shoes on. Twin room had no hot water to shower when going out at night. It says there is iron and hair dryer in rooms. There isn't you need to ask for everything. We also asked for more pillows we got them 24 hours after we asked which meant a sleepless night. Breakfast the owner looked at you like you had horns when asking for food or glasses there was nothing ready you needed to wait. There was a young girl working her socks off. Second morning we needed to stand around waiting for a table. Not a great stay at all.
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