We went to Leicester to celebrate my wife's graduation. We found that many of the city centre hotels had seemingly hiked their prices for that week. So we chose the Premier Inn. It was central, just round the corner from the station and nearby to the Curve Theatre where we needed to be for the ceremony.
Building looked like something out of East Germany. It was hideous. Minor point was, they hadn't cleared or gritted the path in front of the hotel. It was like a skating rink. Check in was reasonably efficient. We went up to the room and, while it was very small, not helped by a concrete pillar in the middle, it was of the standard we had come to expect of a Premier Inn. Comfortable and functional. Although one bugbear of mine was storage space was limited. Particularly annoying were the lack of drawers to store things like tickets or paperwork, and the lack of areas to hang clothes e.g. a posh suit needed for such a ceremony.
Breakfast was reasonable on the first day, although the quality of the food on offer was second rate. Standards of catering at Premier inns are clearly in decline. We didn't dine the first day but did the second night. Service was slow, orders confused and there was a general air of chaos and staff completely out of their depth. Possibly they were short staffed.
The second days breakfast could have been a scene out of Fawlty Towers. They couldn't keep up with demand and kept running out of all foods, but particularly eggs and bacon were constantly running low. We were kept waiting for ages for fresh supplies. This is the fundamental flaw in the self-service buffet system, particularly as, so it seemed they were once again short staffed in the kitchen. The breakfast we did get wasn't worth waiting for. I overheard several guests demanding refunds on the breakfast. If we had been in a hurry we would have probably done the same.
All in all the main virtues are location and constant pricing, i.e. they don't hike it for special events. But for future visits, if an economical alternative is available we would take it. Even if, as we head many seemed to fo for the graduation, it meant staying outside of Leicester.
- Official Description (provided by the hotel):
- Explore the city of Leicester and the tale of the infamous king at the King Richard III Visitor Centre ... more less
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- Also Known As:
- Premier Inn Leicester City Centre Hotel Leicestershire