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“It was OK. Nothing special. Eat somewhere else.”

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Premier Inn Leicester City Centre Hotel
Ranked #2 of 40 Hotels in Leicester
Certificate of Excellence
Farnborough, United Kingdom
Level 6 Contributor
116 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“It was OK. Nothing special. Eat somewhere else.”
Reviewed 27 January 2013

We went to Leicester to celebrate my wife's graduation. We found that many of the city centre hotels had seemingly hiked their prices for that week. So we chose the Premier Inn. It was central, just round the corner from the station and nearby to the Curve Theatre where we needed to be for the ceremony.
Building looked like something out of East Germany. It was hideous. Minor point was, they hadn't cleared or gritted the path in front of the hotel. It was like a skating rink. Check in was reasonably efficient. We went up to the room and, while it was very small, not helped by a concrete pillar in the middle, it was of the standard we had come to expect of a Premier Inn. Comfortable and functional. Although one bugbear of mine was storage space was limited. Particularly annoying were the lack of drawers to store things like tickets or paperwork, and the lack of areas to hang clothes e.g. a posh suit needed for such a ceremony.
Breakfast was reasonable on the first day, although the quality of the food on offer was second rate. Standards of catering at Premier inns are clearly in decline. We didn't dine the first day but did the second night. Service was slow, orders confused and there was a general air of chaos and staff completely out of their depth. Possibly they were short staffed.
The second days breakfast could have been a scene out of Fawlty Towers. They couldn't keep up with demand and kept running out of all foods, but particularly eggs and bacon were constantly running low. We were kept waiting for ages for fresh supplies. This is the fundamental flaw in the self-service buffet system, particularly as, so it seemed they were once again short staffed in the kitchen. The breakfast we did get wasn't worth waiting for. I overheard several guests demanding refunds on the breakfast. If we had been in a hurry we would have probably done the same.
All in all the main virtues are location and constant pricing, i.e. they don't hike it for special events. But for future visits, if an economical alternative is available we would take it. Even if, as we head many seemed to fo for the graduation, it meant staying outside of Leicester.

Room Tip: Try and ask for one without the concrete pillar in it.
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  • Stayed January 2013, travelled as a couple
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Helpful?
Thank WILLIAM1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (153)
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English first
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 January 2013

The check in was easy and quick. The rooms were nice and spacious. The breakfast choices were fantastic. The only there is no on site parking so you have to go in the multistorey but that is ok because it was really cheap

Stayed November 2012, travelled with family
Helpful?
Thank Charlie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luton, England, United Kingdom
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 January 2013

Six members of our family stayed for one night in 3 double bed rooms. All the roomswere very clean and tidy. Each room had tea/coffee facilities, a hair dryer and a large flat screen TV. Loads of hot water and clean towels. It's right in the city centre and there wasn't any noise. The underground car park is free, but is very tight for larger cars, with lots of concrete pillars in random places. The aircon kept us toasty whilst it was -2c outside. I found the bed rock hard but the other members of our party said that they were OK ? Overall for £29 a night for each room very good value.

Room Tip: We had rooms on three different sides of the building on the 5th floor and they were all very good.
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  • Stayed January 2013, travelled with family
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Thank Joanna Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochdale, United Kingdom
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 January 2013

superb hotel breakfast five star dinner three star rooms clean comfy bed didnot want to get up all staff where ok car parking is abit of a sqeeze handy for trains next to the station also only five minuetes from centre of city

Room Tip: higher floors less noise
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  • Stayed January 2013, travelled on business
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Helpful?
Thank geoffrey j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellingborough, United Kingdom
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 January 2013

may I thank all the staff at this hotel for helping to make my 82nd birthday a real treat.they treated my family and self really well , doing anything they could to make our stay really enjoyable. the rooms are excellent as is the food, we have paid more + got much less in other 4* hotels.

  • Stayed January 2013, travelled with family
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Thank tierie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southport
Level 4 Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 January 2013

the staff were excellent and room clean had everything you need. not somewhere for a romantic night but ideal for a one or two night stay, Food in bar was good and at a reasonable price. Breakfast was fine !!

  • Stayed January 2013, travelled on business
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Helpful?
1 Thank mlsouthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level 4 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 January 2013

I have stayed with Premier Inns since I first began traveling to England over 10 years ago. While I have been treated well at each location and have always found the rooms clean and adequate, this experience has by far been my best with this chain.

We chose this hotel because of my experiences with the company in the past and the location. It is close to the train station, making it very easy to find your hotel without needing to use public transport with a heavy suitcase in tow. City Centre, particularly Granby Street, is also accessible on foot, which means lots of yummy restaurants and bars right nearby. Being so close to the train station, it is also right on the bus route, making trips into Oadby, deeper into City Centre, or other locations easy.

My room was very clean and comfortable. I appreciated that there was a hot pot in the room and the supply of tea was restocked every day. The sound proofing is not perfect, but the staff were very polite and eager to make my stay enjoyable. The bar and restaurant staff were quite friendly, and recommended other locations where I could find real ales (a BIG plus, in my book). I hope to return to Leicester, and will definitely keep Premier Inn in mind for my future visits.

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank RoamswithaGnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Leicester City Centre Hotel

Property: Premier Inn Leicester City Centre Hotel
Address: St. Georges Tower 1 St. Georges Way, Leicester LE1 1SH, England
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Leicester
#5 Romantic Hotel in Leicester
#6 Business Hotel in Leicester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Leicester City Centre Hotel 3*
Number of rooms: 135
Official Description (provided by the hotel):
Explore the city of Leicester and the tale of the infamous king at the King Richard III Visitor Centre ... more   less 
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Also Known As:
Premier Inn Leicester City Centre Hotel Leicestershire

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