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laz1122
Leicester Forest East, United Kingdom

No heating in the room

1.0 of 5 bubblesReviewed 15 Feb 2024
No heating in the room no refund i will never stay there again, I spoke to customer services and they didn't believe me, terrible nights sleep, bed duvet was so thin with no heating, I had a terrible night, all they care about is filling rooms.
Date of stay: February 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (2,213)
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38 - 43 of 2,213 reviews
Reviewed 14 February 2024

From the moment we arrived until departure, the staff exceeded.expectations.Exceptional customer service, with a commitment to making our stay comfortable.Rooms were spotless and the housekeeping team on our floor very helpfull.Perfectly situated in the heart of the city, providing easy access to attractions.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Compass771519
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2024

The staff were friendly and the food was good. I like fresh air, though, so a non-opening window means I probably wouldn't stay there again. I don't have anything more to say to reach the 200 characters minimum.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tracenroy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 February 2024

The rooms were great, very clean and spacious, the breakfast and dinner options were fantastic. I had a small issue in my room with the shower but the staff took great care of me and quickly sorted me with another room so they could fix the problem.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Jamie K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 February 2024

I visited the Premier Inn hotel in the City Centre of Leicester. Was a short and easy walk from the train station and when I arrived I was greeted by some lovely staff who got my room ready in record time would recommend to anyone. Will definitely be going there on my next trip to Leicester.

Date of stay: February 2024
Trip type: Travelled solo
Thank Sherpa46906742978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2024

Lovely experience I came in just for a quiet drink prior to a argument I was confronted by a Brooklyn and she made me feel comfortable and respected I’m really glad I stopped of that this place even to just have a beer what a lovely woman and I would be revisiting again soon as I’m back in the area

Room tip: Defo visit this place
Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank P6835RAbrettl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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