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Road20653927370

Stay elsewhere

1.0 of 5 bubblesReviewed 4 Apr 2024
Where do I start
Room stank !
Towels with ripped holes
No soap no showergel
Faulty air con / heat unit
Wasn’t planning on getting dressed to go down to find staff in the middle of the night to get the matter sorted won’t be staying there again if you paid me to
Date of stay: April 2024
Trip type: Travelled on business
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,225)
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Traveller rating
1,087
671
217
117
133
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Reviewed 2 April 2024

Great hotel to stay in for easy train travel and theatre visit.

Room: stayed in Premier Plus room. Very spacious, clean and comfortable. Windows could actually open which is a plus for me. Walk in shower. Bed - very nice.

Restaurant: A big thank you to Paula who looked after us at breakfast.

Bar: opened late which was good after a theatre trip. I would have liked better pink gin options.

Fun fact: free Easter sweets on arrival!

Room tip: Very near the station & cultural quarter
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jilll692
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2024

Wow very suprised
Excellent room with toiletries provided
Had the meal deal 2 course & drinks evening of arrival and breakfast on departure
Food was lovely
Only issues bacon & mushroom where not hot but will Definatley book here again really was premier

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Donna A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2024

The lady on reception was incredible unfortunately I didn’t manage to get her name but she made it so special by upgrading my room for my 30th birthday and she deserves some recognition for her hard work

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sophiepayne94
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 March 2024

Hotel was clean and the food was very good. The staff were all friendly and very helpful especially Amanda who was extremely helpful with an excellent sense of humour. The carpark is a bit tight to get in and out plus you could be waiting a while for the lift but they are small issues.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karl B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2024

Arrived by train to the Station 2 minutes walk away.... fantastic welcoming staff who were friendly and made checking a breeze. Ate in restaurant and had drinks from the bar so we could get out to see the Rock Band at a local venue. Food and drinks excellent. Nice room size and very clean n comfortable. Excellent nites sleep and fantastic breakfast.
Again lovely staff and great value in just the right location. Will be returning very soon 👍🏻😊

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank neil m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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