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“Lovely weekend” 4 of 5 bubbles
Review of Holiday Inn Leicester

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Holiday Inn Leicester
Ranked #10 of 41 Hotels in Leicester
York, United Kingdom
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Lovely weekend”
4 of 5 bubbles Reviewed 5 November 2013

I met a friend here as its half way! We stayed two nights in October on a B& B basis. Great location for shopping, eating and drinking! The Curve theatre also great. All the staff we encountered were very friendly and helpful. Our room was spacious and quiet, clean although the towel procedure didn't work for us-they changed them anyway!! Just one thing-the hotel was way to HOT in our opinion!!

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah1523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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854 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
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  • French first
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  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Norwich, United Kingdom
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed 3 November 2013

Stayed for 2 nights on business in October. Could see the hotel about a mile or so away, it is a tall building in a good location in the City. The first thing that struck me was how polite, friendly and professional every member of staff was. Excellent prompt check in and check out and a real service culture apparent from my dealings with several members if staff, in reception, in the gym, at the bar and in the restaurant. Room was spacious, clean with the usual freeview tv channels.

A decent size gym and swimming pool, well stocked with treadmills, rowers, bikes and a number of weights.

Ate in the restaurant one night, good food and no complaints and then in the bar the second night with a slightly different menu but again no complaints.

Only gripe was the charge of £25 a day for wifi - pay less than this for a month's broadband and line rental at home.

Other than this a very pleasant stay and if I ever found myself in Leicester again I would be delighted to stay here again. Recommended.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MikeyBEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 1 November 2013 via mobile

Stopped over for one night on way to centre parcs at Sherwood Forest. Staff lovely, great to use pool although changing rooms could have been cleaner. Hairs all over floor in ladies! Great location for town, shopping and restaurants. Rooms need updating...very 70's and lacking style of Leicester Marriot. Also as priority member never receive any type of room upgrade of loyalty offers when stay in this particular site...:odd as always receive something in others, whether it be upgrade, complimentary drinks, free movie etc.

Stayed October 2013
Helpful?
Thank SallyP260772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Leicester, responded to this review, 16 November 2013
Dear SallyP260772,

Thank you so much for taking the time to leave us your feedback. I appreciate your compliments regarding our staff being great and superb location. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon
2 reviews
5 of 5 bubbles Reviewed 28 October 2013

Just had a couple of nights at the Holiday Inn Leicester. Very handy for anyone with children at university there as hotel almost on campus, Also only 5 min walk into town and shopping centre.
Had read some reviews about hotel being decoration being tired, but must have been done after these reviews as all was very new and clean. All main areas bright clean and modern. Room was the best Holiday Inn room we have stayed in, bed was very comfy. Will be visiting again.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 26 October 2013 via mobile

The Hotel is very close to the town center so shops & malls are easily accessible. The Hotel grading seems was pulled down & basic amenities like fridge, Iron board were missing. BAR & food was good. Staff is Friendly . Overall average hotel.

Stayed June 2013, travelled on business
Helpful?
Thank Navdeep4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Leicester, responded to this review, 11 November 2013
Dear 446navdeepd,

Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment.

Sincerely,

Krysllin G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
birmingham
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 24 October 2013

Firstly - not great when you're carrying heavy baggage to floor 8 and when you get there the room key doesn't work

Secondly - despite being a platinum member I was offered room 815 which in a nut shell would compete poorly against some youth hostels... the smell as you entered the room was shocking and having raised this and the stains on the bedding I was just fobbed off

Not a great experience and won't be staying here again on business

  • Stayed October 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank aj82aj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Leicester, responded to this review, 12 November 2013
Dear aj82aj,

Thank you for being an IHG Rewards Club Platinum Member and sharing your experience with us. I am sincerely sorry that the service received on this visit was not up to par and if the room you were given was a dissatisfaction. We will work on improving on these aspects and appreciate your feedback as this is our best means of doing so.

Kind Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Leicester hotels

Boston, United Kingdom
Level Contributor
171 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

Leicester Tigers were playing at home, kick-off at 8.00pm so the wife and I decided to make a night of it and stay over. The hotel listed a Welford Road B&B special.

The hotel is an easy 20 minute walk from the grounds and near to the shopping centre (with an impressive collection of restaurants and eateries).

The room was large and airy with everything we needed for an overnight stay.

The hotels biggest asset though are the staff. Cheerful, smiling and giving the genuine impression that they really do want you to enjoy your stay.

So all in all a great stay and we will be back.....

BUT. One big criticism of the hotel the cost of the WiFi. Come on HI even my local country pub offers free internet access. The charges were eye-watering and I didn't bother connecting - especially when I can get free access in the shopping centre.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nyamaropa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Leicester

Property: Holiday Inn Leicester
Address: 129 St. Nicholas Circle, Leicester LE1 5LX, England
Phone Number:
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 41 Hotels in Leicester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Leicester 3*
Number of rooms: 188
Official Description (provided by the hotel):
Holiday Inn hotel in Leicester is located in the centre of this up & coming City in the heart of England. With good road links from M1/M69 and A50. The hotel is minutes from Leicester train station. This City Centre hotel is ideally placed for the historic, cultural, sporting and tourist attractions such as the Leicester Tigers Rugby Club, Leicester City Football Club, Highcross Shopping Centre, De Montfort Concert Hall, National Space Centre, Conkers, Twycross Zoo, De Montfort University and Leicester University. See our packages page for further details on our fantastic family Stay, Play & Explore packageOur 188 guests rooms including Executive, Accessible, Family rooms & 2 Long Stay Suites meet both the needs of the leisure and corporate traveller with High-Speed internet access and 'Kids Stay & Eat Free*'. The unique Restaurant & Bar, & the 'Spirit' Leisure Club, with swimming pool, enhance Holiday Inn Leicesters' hotel's facilities. There is limited evening dining in the Vermont Restaurant throughout December. Please contact hotel for more information. *Terms & Conditions apply. ... more   less 
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Also Known As:
Holiday Inn Leicester Hotel Leicester
Leicester Holiday Inn
Holiday Inn Leicester Leicestershire

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