When you give them your card details they don't just keep the details in case you run off and don't pay, oh no, they actually TAKE money from your account. I've stayed here twice with my boyfriend and both times they took over £100 out of his account, the second time it was close to £200! He didn't find out about this missing money until he tried to pay with his debit card and it was refused. When he rang Holiday Inn up about this the first time they said it was a mistake, we're sorry, blah blah blah, here's a voucher for 10% off your next stay, but it took them TEN DAYS to put it back in his account. The second time it happened my boyfriend was livid, especially as the guy at reception had assured him they wouldn't take anything out of his account. The worst thing is, my boyfriend is a member of their gym and they chase you if your monthly membership fee is even 12 hours late!
Yes, the hotel is nice and it has a pool (which we got to go in free as my boyfriend is a gym user), and yes, the last time we ordered drinks in the hotel bar there was an incredible amount of alcohol in them even though we'd only paid for singles, but is it really worth having more than £100 taken out of your account and held for 10 days? I don't think so! If we ever go again, we'll be paying cash! So you heard it here! Be warned!
- Official Description (provided by the hotel):
- Holiday Inn hotel in Leicester is located in the centre of this up & coming City in the heart of England. With good road links from M1/M69 and A50. The hotel is minutes from Leicester train station. This City Centre hotel is ideally placed for the historic, cultural, sporting and tourist attractions such as the Leicester Tigers Rugby Club, Leicester City Football Club, Highcross Shopping Centre, De Montfort Concert Hall, National Space Centre, Conkers, Twycross Zoo, De Montfort University and Leicester University. See our packages page for further details on our fantastic family Stay, Play & Explore packageOur 188 guests rooms including Executive, Accessible, Family rooms & 2 Long Stay Suites meet both the needs of the leisure and corporate traveller with High-Speed internet access and 'Kids Stay & Eat Free*'. The unique Restaurant & Bar, & the 'Spirit' Leisure Club, with swimming pool, enhance Holiday Inn Leicesters' hotel's facilities. There is limited evening dining in the Vermont Restaurant throughout December. Please contact hotel for more information. *Terms & Conditions apply. ... more less
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- Also Known As:
- Holiday Inn Leicester Hotel Leicester
- Leicester Holiday Inn
- Holiday Inn Leicester Leicestershire