Hotel room was clean and very quiet. Room service was ordered to room. The pizza ordered was like a frozen pizza. other than this the hotel was very good. Location of the hotel is superb. it is a couple of minutes away from the M1More
Hotel room was clean and very quiet. Room service was ordered to room. The pizza ordered was like a frozen pizza. other than this the hotel was very good. Location of the hotel is superb. it is a couple of minutes away from the M1MoreShow less
Thank you for posting your feedback on Trip Advisor. It was great to hear that your enjoyed your stay with us. I have shared your feedback regarding your evening meal with our head chef to investigate further and to review with his team. Thank you again for your feedback, we look forward to welcoming you back to the hotel in the near future.
Very clean hotel, polite and helpful staff. Surprisingly quiet considering the location (close to M1), lovely pool and fitness area. Room clean and well appointed, although surprised not to have a fridge/mini bar in this quality of hotel. The mattress was hard, and the springs 'graunched' and creaked noisily every time we turned over, resulting in a very poor night's sleep. All of the mattresses throughout the hotel were of the same type, apparently, so we checked out.
Thank you for posting your feedback on Trip Advisor after you recent stay. It was great to hear that you enjoyed the hotels facilaites. I was however sorry to hear, that you found our beds to be uncomfortable and noisy. Your feedback has been shared with our Maintenance and Housekeeping team to investigate further. We welcome all feedback and are grateful for yoru comments.
Nice entrance and secure carpark Room jaded in need of a freshen up No airconditioning - crazy PAY for wireless - pre-historic attitude Pay for parking your car The wireless and carparking make up for the cheap room rate and the loss of revenue on the bedroom phone everyone uses their mobile The breakfast was a good experience the head waiter - Claire was superb and the food was fresh and apertising. I will stick with the hotel group I know and enjoy, it was worth a try but not up to what I need fopr my business trips
Thank you for posting your feedback on Trip Advisor, after your recent stay. We welcome all feedback and have shared your comments with the relevant heads of department. Thank you again for your comments.
Overall a very good experience. Staff was pleasant and very helpful. Maid service was also very good. Great breakfast. One criticism that stands out - the carpet in the rooms and hallways need to be replaced. Also, I would appreciate A/C in the room as well. I was able to open the window a little to get fresh air.
Thank you for posting your feedback on Trip Advisor. I have shared your comments with our tesm for further investigation and resolution. We welcome all feedback, and are very grateful for your comments.
My stay at the Hilton lived up to its usual high standard. It was during a heatwave, and although my room didnt have a refridgerator the hotel provided ice on demand, not only for my water/intake but also for a shoulder injury that I had to frequently apply ice to. It's these little extras that make the difference.
Thank you for posting your feedback on Trip Advisor. I was delighted to hear that you had an enjoyable stay and all of your needs were catered for by our dedicated team. We look forward to welcoming you back in the future.
I stayed here for 1 night on business. The location of this hotel is ideal if you're driving. I chose it because of the gym and arrived by train, perhaps making it an odd choice but overall I was happy. The hotel has an American feel to it. It's spotlessly clean and I liked my room and desk area. The mineral water was very welcome and the dressing gown one of the best! It was huge, luxurious and very comfortable.
The gym is superb.
Staff in the restaurant were keen but the food was just okay. It was fine for a quick mid-week bite but I wouldn't recommend this hotel on the basis of the cuisine.
I would recommend the hotel as a good place to stay on business.
Thank you for posting your feedback on Trip Advisor. I was pleased to hear that you enjoyed your stay with us in particular our gym facilities. I hope we may welcome you back to the hotel in the near future.