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“valentine stay” 3 of 5 bubbles
Review of Hilton Leicester

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Hilton Leicester
Ranked #11 of 41 Hotels in Leicester
Leicester, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“valentine stay”
3 of 5 bubbles Reviewed 18 February 2014

stop here every year even though we only live about a mile away. place does seem rather tired now especially the bathroom. breakfast is very good, not happy one bit at having to pay £5 to park in the hotel overnight

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank petetheplumber55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review, 21 February 2014
Thank you for taking the time to post your feednack on Trip Advisor. I have shared your feedback regarding our bathrooms with our Maintenance Manager to further review. With regards to our parkling charges , when introduced the management wanted to show transparency and charge them separately rather than include them in the room rate. We will include your comments when we next review our parking provision. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,406 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
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English first
london, United Kingdom
1 review
5 of 5 bubbles Reviewed 10 February 2014

had a wonderful weekend at hilton leicester going to book for a large group my son is getting married later this year went to leicester to check out three hotels and have decided on hilton did not have time to check out leisure facilites will use next trip only negative was having to pay for parking

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sangata S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review, 12 February 2014
Thank you for taking the time to post your feedback on Trip Advisor. I was delighted to hear that you enjoyed your stay with us and will be considering to use us again later in the year when you attend your son's wedding. We look forward to welcoming you and your family and friends back to the hotel.
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Liverpool, United Kingdom
1 review
5 of 5 bubbles Reviewed 9 February 2014

Stayed at the hotel last weekend room was clean, though a glass topped table in family room with young children not a good idea, this obviously needs reviewing. Wifi should be complimentary they have it everywhere now you can now get it in most shops, on the train and bus etc so it is now not a luxury, but something that comes as standard. As with other reviews the hotel does need to look at certain areas in the hotel that requires attention paint and plaster falling of walls.
But on a positive note the hotel was fantastic we did not have an evening meal because of a wedding reception but did have breakfast, the food was very well presented with plenty of choice and cooked to perfection, the staff in the restaurant, were very attentive as so were the rest of the staff, we did use swimming pool and facilities and were clean and to a good standard, staff again were very helpful as well.
In general an excellent place to stay, would definatly stay again.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Phil_r562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review, 10 February 2014
Thank you for taking the time to post your feedback on trip advisor after your recent stay. I was sorry to hear that you were not totally satisfaied with your stay and have shared your feedback with the relevant departments to review and take the necessary action .
We welcome all feedback and am grateful for your comments. I hope we will have the opportunity to welcome you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 February 2014 via mobile

Just got back from another lovely weekend stay. Stay play explore is what brings us here. Love the pool. Awesome breakfast. I'm usually on a strict protein only diet and it's fantastic at catering for me. The muesli compote caught my eye this time and thanks to the lady with the blonde hair, I can't wait to try making it at home. I hate to complain but I could change one thing it would be to put a mattress topper on the bed in 220 The springs move every time you move and my back felt it a bit this morning as it wasn't very comfy and the bathroom needs some mould tackling on the tiles. That said I'll be back again. The staff are all very helpful and having read other reviews I'd say not to listen to them. Always polite and happy to help. Andre in particular who was clearly rushed off his feet but still found time to get the plates and cutlery I asked for.

Stayed February 2014
Helpful?
Thank Dizzybobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review, 5 February 2014
Thank you for taking the time to post your feedback on Trip Advisor. It is great to hear that you and your family enjoy their stay with us, especially taking time to use our leisure facilities. It is also great to hear that you enjoy our breakfast. I have shared your comments regarding the matress topper and cleanliness of the bathroom with the Head Housekeeper to review and take the necessary action. Thank you again for your comments, we look forward to welcoming you back to the hotel in the future.
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Pune
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 29 January 2014

I stayed in this hotel for around 2 days & overall experience was good. Breakfast served was good. Bathroom was bit small & needs some renovation. Room was nice.

You get FREE WIFI only in Common Lobby. This place is on Highway & don't have much shops nearby. Though ASDA & FOSSE SHOPPING PARK is on walking distance.

Staying in Holiday Inn would be a better idea if u wanna stay close to Town center & have some night life.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sunnyraj421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review, 3 February 2014
Thank you for taking the time to post your feedback on Trip Advisor after your stay last year.

I am delighted to hear that you enjoyed the hotels facilities, especially our Hilton Breakfast.

I hope we will have the opporutnity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leics
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

Having teenage children, it is a real bonus to be able to have a room with 2 double beds, rather than them having to sleep on a sofa bed. Room was spacious. Pool was great and breakfast varied, plentiful and delicious.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lottahols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review, 29 January 2014
Thank you for taking the time to post your feedback on Trip Advisor after your recent stay,

I was delighted to hear that you and your family enjoyed their stay, especially our large family rooms and leisure facilities.

Thank you again for your kind comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
4 of 5 bubbles Reviewed 28 January 2014

Well overall a good hotel, but come on no biscuits in the room, and £14.99p for one days internet come on! Well what else can one say... hotel was good, rooms were nice, although i did note a lot of chlorine in the water in my bath (as it had a nice light green tinge) but nothing like a small dip in your own bath sized swimming pool.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review, 29 January 2014
Thank you for taking the time to post your feedback on Trip Advisor after your recent stay.

Our wifi costs are set centrally and whilst we have no influence over them at local level, we will forward your comments for when they next review our wifi provision. With regards to the biscuits, it was a decision by our Head Office to have them removed from the bedroom and have not been part of our amenities since last summer.

Thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Leicester

Property: Hilton Leicester
Address: 21 Junction 21 Approach, Leicester LE19 1WQ, England
Phone Number:
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Leicester
#5 Family Hotel in Leicester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Leicester 4*
Number of rooms: 179
Official Description (provided by the hotel):
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in our coffee lounge. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 
Reservation Options:
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Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International
Hilton Leicester Leicestershire

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