We requested a quiet room when booking. Unbeknown to us, the hotel had a wedding on that night. They put us in a room directly above the very loud disco, which went on till 12.30 a.m. Repeated pleas to the night receptionist resulted in the music being turned up. Next morning, the charming manager David listened patiently to my complaint and apologised profusely. Our payment was refunded and a follow-up call offered a room upgrade should we return. What lovely people!
- Official Description (provided by the hotel):
- Stylish family-owned hotel in the heart of Leicester. Pretty, leafy location, minutes from the station with free parking. Character Victorian Town House, stylish bedrooms varying from modern to traditional, with latest in WiFi access. Well located for theatre breaks (minutes from De Montfort Hall, & close to Curve theatre) and shopping at the fantastic new Highcross quatter. The place to stay in Leicester. ... more less
- Reservation Options:
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- Also Known As:
- Belmont Hotel Leicester
- Best Western Leicester
- Leicester Best Western
- The Belmont Hotel Leicester, Leicestershire