Stayed here In March 13 for 1 night,
arrived late and was welcomed eagerly by the restaurant staff who were very friendly and escorted me to my room.
I booked an "executive" room which was a couple of pounds more expensive but I expected may be worth it, free wi-fi, extra tea and coffee, refurbished room or something like this I was therefore a little surprised that the hotels interpretation of executive is triple as in there are 3 single beds in the room. I should have realised when I checked in and asked "Do you have any other guests?" and "Did you book this room because there were no others available?"
Putting the room to one side for a moment it the curry restaurant directly below my room whilst being an unusual setup was actually ideal for the business traveller and full compliments to the staff for both a very enjoyable meal and a real feeling of being welcome. I paid an extra £7.95 for a full english breakfast which was reasonable and nothing I could really complain about.
Back to the room........They had a flatscreen in the room and tea and coffee making facilites which are positives but overall the room was a little shabby and in need of a review. The tea and coffee was on what appeared to be a dining table, there was a fridge roughly positioned on the floor and not plugged in, the shower didnt fit into the shower head holder, there was holes in the bathroom door, there was plastering in the bathroom which had not been painted over and little things like the soap dispenser which was left empty.
I suppose my biggest critiscm was that I paid close to £60 through late rooms for the room and couldn't have paid less than £50 for the room through the site but on arrival there is a price list on the reception with rooms from £25. Although the hotel is not doing anything wrong it feels a bit like a kick in the teeth when paying double what could be available by just turning up.
Overall I would visit again sadly it would only be to go to the restaurant.
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- Also Known As:
- Heritage Hotel Leicester, Leicestershire