Mercure have recently been picking up a number of older UK city centre hotels, often with limited parking but otherwise convenient located. The results are somewhat mixed as the other reviews suggest. When you walk in, there is a grand entrance lobby with some very traditional features - think of the 1920s novels of people like Winifred Holtby or Howard Spring. There is a fine staircase but only one rather inadequate lift. As you go up, the influence of the Accor chain becomes more marked in the decor, although the carpets are less lurid than many of their hotels. The bedrooms, as often in older hotels, are a good size and mine was clean enough. The ensuite bathroom carved out of one corner might be described as a triumph of miniaturization - or one where the user would have trouble swinging a Manx cat. There were a few traces of mould but it was clearly not easy to clean because of the gymnastics required to reach some corners. Sharing would be difficult because there was nowhere to put anything that would keep it dry while showering and morning ablutions involved a lot of naked wandering in out between bathroom and bedroom. It would have been better with a walk-in shower than trying to squeeze in a full-size bath. The TV channels bore no relation to the menu and were poorly tuned so this would not be great for a leisure visit. Other reviewers have commented on the rip-off internet charges, which are such a feature of UK hotels and just insult business travellers. In fact, part of the problem for the Mercure seems to be that it doesn't know what its market is, apart from corporate training courses, to judge by the breakfast guests. The one big positive was the attitude of the staff. Everyone I met produced a very genuine welcome and tried hard to assist with any problem or query. They may be trying to row this hotel uphill but they are a great bunch of people.
- Official Description (provided by the hotel):
- Choose Mercure Leicester The Grand Hotel, where Victorian charm meets modern comfort in Leicester city centre. Enjoy a fabulous meal at Marco's New York Italian, our onsite restaurant by prestigious celebrity chef Marco Pierre White, or relax in the bar and lounge and catch up with friends over a cocktail or two. ... more less
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- Also Known As:
- Mercure Leicester Hotel Leicester
- Ramada Leicester
- Leicester Ramada
- Mercure Leicester The Grand Hotel Leicestershire