I booked this hotel for its location in relation to the Curve theatre, very handy!
I had booked months in advance a superior room, this was confirmed by email and I called two days prior to arrival to ensure all was in order and was assured I had been allocated a superior room in a refurbished part of the hotel.
At check in I had been allocated a classic room type( Room 510), due to a leak!! (I'm a hotel manager - come on be more original). I was assured the room allocated would offer me the same as a superior, so I made my way to the room following the three different technicolour carpets, not easy to find and room was up in the gods.
The room itself was a very good size but sadly lacked any personality and design flair, on first impressions the room looked clean and tidy, scratch beneath the service to find dusty head board, picture tops, stained sofa, floral arrangement thick with dust, curtains not fastened at the side, black mildew on the grout in the shower and ripped wall paper, room for housekeeping improvement.
Maintenance - Cracked handbasin in the bathroom.
Staff friendly enough but didnt exceed expectations in any way.
Breakfast selection was like a through back to the 80's with nothing to make it interesting.
Restaurant was dark , dismal and lacked personality.
on a positive note it is great that a city centre hotel has on site car parking and i personally thought £5.00 was a very reasonable.
- Official Description (provided by the hotel):
- Choose Mercure Leicester The Grand Hotel, where Victorian charm meets modern comfort in Leicester city centre. Enjoy a fabulous meal at Marco's New York Italian, our onsite restaurant by prestigious celebrity chef Marco Pierre White, or relax in the bar and lounge and catch up with friends over a cocktail or two. ... more less
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- Also Known As:
- Mercure Leicester Hotel Leicester
- Ramada Leicester
- Leicester Ramada
- Mercure Leicester The Grand Hotel Leicestershire