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“Nice farm but disappointed by the customer service ”

Gorse Hill City Farm
Ranked #25 of 115 things to do in Leicester
Certificate of Excellence
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Attraction details
Owner description: Situated on a 20 acre site on the outskirts of Leicester City Centre we are a registered charity, a working farm and community project dedicated to the welfare of our animals and to providing a fun and educational experiences for all. We are open 365 days a year rain or shine. With over 100 animals for you to meet we offer the perfect venue for a fun family day out or educational group visit. Find us on facebook for up to date information. Entry to the farm is £1 per child, £2 per adult. Buttercup Hill cafe is independantly and privately run and has its own trip adviser page
Reviewed 23 April 2014 via mobile

Took the children up to the farm yesterday. We were a little late arriving and nearly weren't allowed to go in even though we were willing to pay for a short visit. We were stopped by a tall female staff member who I assumed was the manager. She was very rude towards myself, my wife and my and children. I over heard her instructing a younger female member of staff (who was very polite and friendly) not to sell us any animal feed. She also said to help lock all the doors up as 'customers would pinch the animals'.

For a visitor attraction I feel this service was very poor and will put people off from returning.

3  Thank Mpetel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 - 93 of 119 reviews

Reviewed 9 April 2014 via mobile

It's a good place to visit for an hour or so, parking area is small and the entrance is quite confusing. Once inside its a good little farm, although the area to get to the sheep was locked, nothing telling you why and also didn't see any cows. Play area is ok although not a lot for younger children. There is also a nature trail but once inside it's not signposted very well and the one sign we did come across was unreadable due to dirt and mould. Good place to visit if you have a spare hour or two .

Thank kaze1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
springerspaniel1975, Manager at Gorse Hill City Farm, responded to this reviewResponded 11 April 2014

Thank you for your review it allows visitors to make an informed choice about visiting Gorse Hill City Farm.
Gorse Hill City Farm does not have a nature trail unfortunately.

On a site near to the farm there is

The Orchards Local Nature Reserve

The Orchards Local Nature Reserve is managed by Groundwork and volunteers and owned by Leicester City council.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

Walked here with a reluctant 7 year old in the summer holidays but once here she didn't want to leave . Loved feeding the sheep with animal feed that was a bargin at 50p a bag ( they were so gentle eating food from her hand and she could stroke them), loved watching the pigs ( was amazed at how big they were ) saw real life cows and ponies and even saw geese and hens. Treated ourself's to lunch ( they had stopped serving but were willing to rustle up a kids chips, sausages and beans) .Lots of cakes and ice creams to choose from but a little dear (£1 80 for a cup cake and £2 85 for a slice of carrot cake) Lots of places to wash hands although some had no paper towels to dry them afterwards . After lunch it was a run around the play area which was great fun. Then time for a reluctant 7 year old to go home again . Over all really enjoyed our day here :-D

1  Thank LIZ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013 via mobile

We visitied the dark today had a full English at the cafe which was brilliant and then went around all the animals and fed some too. Cheap and good fun

Thank sukhandraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

Good afternoon out with my family only problem being was the lack of parking and the play area mainly for over 5 year olds. picnic facility,s were good,animal food available from the shop,good facillitys for washing your hands after feeding the animals.staff were friendly.

Thank Elaineharrison_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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