This used to be a gem of a place for a special occasion. Lovely home cooked food, charismatic efficient staff old world charm. Booked a party of 23 for Sunday Lunch for a family reunion. There was clearly a hint when we arrived we were the only ones in the place! Previously you would struggle to get a space on the car park. The waitress should consider a career change, miserable (like the place its self), and absolutely no idea about customer service. There were butter pats on the table but no rolls. when they were requested rolls eventually appeared hot par baked and obviously just put in the oven and not even enough for all of us. When we pointed this out she gave us a look of 'what now' said chef baked them fresh and we would have to wait. We had already waited! The main course was ok but I suspect the yorkshire puddings and roast potatoes were frozen it nothing special. As soon as she had served the food she disappeared and we had to get up from the table go into the bar and get drinks. The deserts were woeful. A verbal list was given but each choice was given the rider there is only 1 portion or 2 portions available. My elderly father requested custard only to be told there was none on the menu! But then she returned to say there was no cream and would anyone like custard!! There were horrible tasted like they had been in the fridge for sometime, clearly left over from another function. I had apple and walnut sponge which had obviously been cooked in haste, probably in the microwave and was raw in the middle. On previous visits the desserts had been a real highlight. We were not offered coffee, the waitress seemed glad that we were leaving not as glad as us! A truly memorable meal for all the wrong reasons and not cheap. Don't go!
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- Also Known As:
- Regency Hotel Leicester, Leicestershire