Where can I start! The staff were very rude on arrival, stating their rules and threatening us by saying 'do not make mistakes, you have been warned'. I have never been spoken to like that before in any hotel I have stayed at! We were made to pay a £10 deposit for a key in order for us to re-enter after 11.30pm, which we were willing to pay as we also valued security.
When we were shown to our room, we were majorly disappointed. The room was freezing and smelt like sick. One of the wardrobes had a draw full of somebody elses underwear. If that was not enough, we realised that the bedding had not been changed that day (or that week) as it had somebody elses hair all over it an smelt used. The facilities were dreadful, only consisting of one single mirror in a "double" bedroom and 2 plugs (one of which had the miniscule heater plugged in). The lighting was terrible, with light bulbs missing.
We went out for the night and returned to find both the front doors ajar (what was that about security?) which of course makes you feel uneasy. Because we were worried about who may have entered the bnb while we were out, we decided to call a friend to come help check the place out. Of course we were panicking all the way through as we we 'clearly' told that if we made the mistake of bringing somebody back there will be consequences (he had told us that he watches the camera's every night and every morning). After checking that the place was safe enough for us to stay we walked our friend out and was saying bye when one of owners crept up behind us and told him to leave this second or we should leave. Of course we left, at 4am. Do not make the same mistake we did.
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- Also Known As:
- Grafton House Leicester, Leicestershire