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Holiday Inn Express Leicester City
Ranked #14 of 41 Hotels in Leicester
london
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“average stay”
3 of 5 bubbles Reviewed 7 May 2013

was a comfortable stay. breakfast wasnt as good as the other holiday express hotels that i have visited so could do with bit more variety. we was on the third floor and our room was nice and clean but a very bad smell of smoke. we didnt ask for a smoking room so it was very unpleasant as i am a non smoker.

Room Tip: dont stay on the third floor - too much smoke odour!
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Parveen2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Leicester City, responded to this review, 28 May 2013
Dear Parveen2012,

Thank you for your recent stay with us. We are delighted you had a comfortable stay with us. However, I apologize for the inconvenience you experienced due to the unusual smell encountered and sincerely regret our breakfast choices fell below your expectations. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG.

Sincerely,

Zelyn N
Case Manager
IHGCare
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461 reviews from our community

Traveller rating
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    115
    43
    26
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Lincoln, England, United Kingdom
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 26 April 2013

Stayed here, on business, the night of 16 Apr this year as I was attending a function at Leicester Tigers in the evening. .
The room was comfortable, double bed in my room, but the room I had booked for my MD, was two single beds !!
Wi-Fi is only available in the Lobby (and you have to pay a surcharge) and as these hotels are primarily used for business users, that should be addressed.
Facilities are basic, coffee machine in the lobby is extortionate, though the bar was open when I checked in, prices are fair.
Sort the Wi-Fi out and it'll be a good hotel.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review, 1 May 2013
Dear Guest

Thank you for your review and your comments on your stay here with us in Leicester.
I would like to apologise for any inconveneince to your MD and please relay our sincere apologies.
Your comments regarding the Wi-Fi has been well received and to make you aware Wi-Fi is free for our priority Club members that stay with us, another good reason to join the programme.
With regards to the charge on hot drinks, we feel that £2.00 for a mug of freshly ground coffee is fair and is well within the market range, as you experienced with the bar prices we have set our prices in a range that is fair and reflects good value.

We thank you for your support and look forward to welcoming you back to the Holiday Inn Express, Leicester.

Kind regards,
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Telford, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 22 April 2013

This has been my first time in a Holiday Inn Express and without a doubt the last. The room was OK, with all the extras you would expect, clean and tidy. But breakfast or lack of, was the biggest disappointment, no bacon, sausages made from just bread with herbs, luke warm beans and cold powered egg, I really would like to know why no bacon was available, I was always told breakfast was the best meal of the day, so how Holiday Inn can advertise bed and breakfast is beyond me, it should just give up and charge for just the room. The Great British Breakfast in this hotel is extinct.

Room Tip: A tip, do not choose any room, unless your on a diet
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank bobtaylor10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review, 23 April 2013
Dear Guest

Thank you for your feedback regarding the stay here with us.
I apologise for any inconvenience you experienced during your stay.
I would also like to clear up any confusion between the Holiday Inn and Holiday Inn Express brands with regards to the breakfast offering only.
The Holiday Inn Express as a brand offers a continental buffet style breakfast with three hot items namely, sausages, beans and scrambled egg. There is a wide selection of cereals on offer together with pastries, yoghurts, fresh fruit, brown and white toast, jam and spreads, cheese portions all complimented by fresh ground coffee and a selection of tea.
I trust the above clears up the differences between the two brands with regards to the breakfast offering.
Again accept my apologies for any inconvenience during your stay.

Thank you for your feedback and we look forward to welcoming back to our hotel.

Kind regards,
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Travellers are raving about these Leicester hotels

Birmingham, England
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 21 April 2013

Spent one night here when at a conference at the Tigers rugby ground nearby and it was nothing special but fine and fit for purpose. Check in was not exceptionally quick, two staff were helping one party check in so had to wait to grab someones attention but no real problems, free parking was a plus, they stored a suitcase for a friend who was checking in later without issue. Room was absolutely fine, clean, tidy and as other reviewers have mentioned two pillows labelled soft or firm to chose from. Showeroom was fine, nice hot shower day one but unfortunately the next morning perhaps when water was in greater demand the shower ran for a second hot then a second cold, not the end of the world but I didn't stay in the shower very long! Nice Dove toiletries on the wall to use and hair dryer available. I had to leave early for a breakfast meeting and didn't have breakfast so can't comment on food, breakfast area looked small for the potential size of the hotel when full however and the foyer / lounge / breakfast area was all in one so I think would have felt a bit like everyone checking out could just watch you eat. This also meant as we were in the lounge waiting for a taxi in the evening it was freezing even in our coats since the door opened and shut so much and it was snowing outside so you wouldnt spend much time relaxing in the lounge in winter!
Hotel was a budget choice for a nearby meeting and i have no complaints for the £64 I paid which seemed reasonable.
Located right next to Leicester Football Club so perfect location for a match, if you aren't a football fan I would check your stay isn't on a home game match day otherwise you could find yourself faced with noise and crowds outside and amongst a busy hotel full of fans!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank filly21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review, 24 April 2013
Dear Guest

Thank you for choosing us as your choice of accomodation and also for taking the time to write a review on your stay.
We appreciate your valuable feedback which has been noted and the issues mentioned will be actioned.
We are happy to hear you had a good stay otherwise and would love to welcome you back in the very near future.

Kind regards,
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Derby, United Kingdom
Level Contributor
51 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 17 April 2013

One night - Monday 15 April

Apart from the fact it was right next door the Leicester City Football Ground (and as a Derby County supporter it didn't sit comfortably) I couldn't really fault the hotel. Check in was smooth and efficient and the room clean and tidy. If I had one small criticism about the room it was the noisy air con unit. I had to decide whether to lose sleep because of the noise or because it was to hot - I chose the later.It was nice to have a choice of pillow firmness too.The restaurant next door was well worth the visit - the food was nice, served quickly and very reasonably priced

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrew_wyrobek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review, 24 April 2013
Dear Guest

Thank you for taking the time to write a review of your stay with us and for choosing us as your choice of accomodation.
We are delighted to hear you had a good stay and your feedback regarding the aircon unit has been noted.

We look forward to welcoming you back on your next visit to Leicester.

Kind regards,
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Leicester UK
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 14 April 2013

We decided to book this hotel last minute .It cost £50. The check in was easy and the staff polite. The room was basic but clean and tidy if a little basic. The bed was really comfortable. If I liked football,I would have been impressed by the view of Leicester City Stadium! The breakfast is "free" and consisted of scrambled egg,sausages and beans plus toast and cereal. It was self service and it was all fine. All in all,you get what you pay for and this hotel was fine for what we paid for it.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GillLeicesterUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review, 15 April 2013
Dear Guest

Thank you for your review of your stay with us.
We appreciate you taking the time to write your review and appreciate your custom on this occasion.
We look forward to welcoming you back on your next stay here in Leicester.

Kind regards,
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Switzerland
Level Contributor
54 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 12 April 2013

travelling the Midlands I stayed for a night at this place, last time some two years ago.
Rooms are still in a very good condition, bathroom funcitionel and internet operates at a glance and staff is friendly.
Unfortunately there is just one restaurant nearby, not much choice expect you take your car to find other places

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ebdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review, 15 April 2013
Dear Guest

Thank you for taking the time to write a review of your stay with us here at The Holiday Inn Express, Leicester.
I will sharing your kind comments with our housekeeping and reception team who will no doubt be delighted.
We look forward to welcoming you back in the very near future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Leicester City

Property: Holiday Inn Express Leicester City
Address: 4 Filbert Way | Raw Dykes Road, Leicester LE2 7FQ, England
Phone Number:
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #14 of 41 Hotels in Leicester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Leicester City 3*
Number of rooms: 110
Official Description (provided by the hotel):
Holiday Inn Express Leicester City is ideally located, adjacent to the Leicester City Football Club, King Power Stadium and Conference Centre. At the hotel, we offer 110 well appointed en-suite rooms with shower, satellite TV, direct dial telephone, hair dryer and comfort cooling, the hotel also has a bar area, lounge and dining area.The hotel has easy access to the A5460, M1, M69, and M6 motorways and is within driving distance of East Midlands Airport, Birmingham International Airport, Nottingham, Birmingham , Derby, Silverstone and Northampton, The National Space Centre, Donnington Park Race Way, Malory Race Way, Leicester Cricket Ground and Leicester Horse Racing to name but a few. Within minutes you can be surrounded by the beautiful countryside of Leicestershire and surrounding counties, with places of interest such as, Rockingham Castle, Belvoir Castle, Oakham Castle, Burghley House and Warwick Castle. For the more adventurous there is Rutland Water with it's wildlife, cycling tracks, Water Sports and purpose made paths for walking.The Express by Holiday Inn Leicester Walker Stadium also makes an ideal base if you are visiting the historic city cathedral, with a host of traditional shops to choose from. Also boasting the Shires Shopping Centre and Fosse Retail Park within 3m. The nightlife of Leicester City Centre is within minutes of the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Leicester Walkers Stadium Hotel Leicester
Holiday Inn Leicester
Leicester Holiday Inn
Holiday Inn Express Leicester City Leicestershire

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